Set Up Softkey Template - Cisco 7821 Administration Manual

Set Up Softkey Template

Set Up Softkey Template
You can associate up to 18 softkeys with applications that are supported by the Cisco IP Phone 7821, 7841,
and 7861. An application that supports softkeys can have one or more standard softkey templates associated
with it.
Cisco Unified Communications Manager supports the Standard User and Standard Feature softkey template.
You can modify a standard softkey template by making a copy of it, giving it a new name, and making updates
to that copied softkey template. You can also modify a nonstandard softkey template.
For more information, see Cisco Unified Communications Manager Administration Guide, "Softkey Template
setup" chapter and the Cisco Unified Communications Manager System Guide, "Softkey Template" chapter.
The phones do not support all the softkeys that are configurable in Softkey Template Configuration on Cisco
Unified Communications Manager Administration. The following table lists the features, softkeys that can
be configured on a softkey template, and note whether it is supported on the Cisco IP Phone 7821, 7841, and
7861.
Table 16: Configurable Softkeys
Feature
Answer
Barge
Call Back
Call Forward All
Call Park
Call Pickup
cBarge
Conference
Conference List
Divert
Do Not Disturb
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0
(SIP)
132
Configurable softkeys Support
in the Softkey status
Template
configuration
Answer (Answer) Yes
Barge (Barge) No
Call Back (CallBack) Yes
Forward All (cfwdAll) Yes
Call Park (Park) Yes
Pick Up (Pickup) Yes
Conference Barge Yes
(cBarge)
Conference (Conf) Yes
Details No
ImmediateDivert Yes
(iDivert)
Toggle Do Not Disturb Yes
(DND)
Notes
-
Cisco IP Phone 7821, 7841, and 7861 support
cBarge only.
-
Phone displays Fwd ALL or Fwd Off.
-
Configure as a programmable line key or as a
softkey.
Configure as a programmable line key or as a
softkey.
Configure as a softkey only.
Phone displays Detail.
Phone displays Divert.
Configure as a programmable line button or
softkey.