Cisco 7821 Administration Manual page 62

Set Up Cisco IP Phone
f) In the Call Forward and Call Pickup Settings area, choose the items (for example, Forward All, Forward
Busy Internal) and corresponding destinations to which calls should be sent.
Example:
If you want incoming internal and external calls that receive a busy signal to forward to the voice mail for
this line, check the Voice Mail check box next to the Forward Busy Internal and Forward Busy External
items in the left column of the Call Pickup and Call Forward Settings area.
g) In the Line 1 on Device pane, configure the following fields:
• Display (Internal Caller ID field): You can enter the first name and last name of the user of this
• External Phone Number Mask: Indicate phone number (or mask) that is used to send Caller ID
Example:
If you specify a mask of 408902XXXX, an external call from extension 6640 displays a caller ID number
of 4089026640.
This setting applies only to the current device unless you check the check box at the right (Update Shared
Device Settings) and click Propagate Selected. The check box at the right displays only if other devices
share this directory number.
h) Select Save.
For more information, see the "Directory number setup" chapter in the Cisco Unified Communications Manager
Administration Guide and see
Step 10 Associate the user with a phone. Click Associate End Users at the bottom of the Phone Configuration window
to associate a user to the line that is being configured.
a) Use Find in conjunction with the Search fields to locate the user.
b) check the box next to the user name, and click Add Selected.
The user name and user ID appears in the Users Associated With Line pane of the Directory Number
Configuration window.
c) Select Save.
The user is now associated with Line 1 on the phone.
d) If the phone has a second line, configure Line 2.
Step 11 Associate the user with the device:
a) Choose User Management > End User.
b) Use the search boxes and Find to locate the user you have added.
c) Click on the user ID.
d) In the Directory Number Associations area of the screen, set the Primary Extension from the drop-down
list.
e) In the Mobility Information area, check the Enable Mobility box.
f) In the Permissions Information area, use the Add to Access Control Group buttons to add this user to
any user groups.
For example, you may want to add the user to a group that is defined as a Standard CCM End User Group.
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0
(SIP)
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device so that this name displays for all internal calls. Leave this field blank to have the system
display the phone extension.
information when a call is placed from this line. You can enter a maximum of 24 numeric and "X"
characters. The Xs represent the directory number and must appear at the end of the pattern.
Telephony Features for Cisco IP Phone, on page 92.