Self Care Portal Management; Self Care Portal Overview - Cisco 7821 Administration Manual

Self Care Portal Management

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Self Care Portal Overview

From the Cisco Unified Communications Self Care Portal, users can customize and control phone features
and settings. For information about the Self Care Portal, see the Cisco Unified Communications Self Care
Portal User Guide located at
unified-communications-manager-callmanager/products-user-guide-list.html.
As the administrator, you control access to the Self Care Portal. You must also provide information to your
users so that they can access the Self Care Portal.
Before a user can access the Cisco Unified Communications Self Care Portal, you must use Cisco Unified
Communications Manager Administration to add the user to a standard Cisco Unified Communications
Manager End User group.
You must provide end users with the following information about the Self Care Portal:
• The URL to access the application. This URL is:
• A user ID and default password to access the application.
• An overview of the tasks that users can accomplish with the portal.
These settings correspond to the values that you entered when you added the user to Cisco Unified
Communications Manager.
For more information, see:
• Cisco Unified Communications Manager Administration Guide, "Access Control Group Setup" chapter
• Cisco Unified Communications Manager Administration Guide, "End User Setup" chapter
• Cisco Unified Communications Manager Administrator Guide, "Role Setup" chapter
Self Care Portal Overview, page 57
Set Up Access to Self Care Portal, page 58
Customize Self Care Portal Display, page 58
http://www.cisco.com/c/en/us/support/unified-communications/
http://<server_name:portnumber>/ucmuser/, where server_name is the host on which the web server is
installed and portnumber is the port number on that host.
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0 (SIP)
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