Feature Buttons and Softkeys
Feature name
Call Park Line Status
Call Pickup (Pick Up)
Call Pickup Line Status
Conference
Divert
Do Not Disturb
Group Pickup (Group Pick
Up)
Hold
Hunt Groups
Intercom
Malicious Call Identification
(MCID)
Meet Me
Mobile Connect (Mobility)
Mute
Other Pickup
PLK Support for Queue
Status
Privacy
Queue Status
Quality Reporting Tool
(QRT)
Redial
Speed Dial
Speed Dial Line Status
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0
(SIP)
112
Dedicated feature
Programmable feature
button
button
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Softkey
X
X (available while on a
conference only)
X
X
X
X
X
X
X
X
X
X
X
X
X