Status Messages Fields - Cisco 7821 Administration Manual

Procedure
Step 1
Press Applications
Step 2 Select Admin Settings > Status > Status Messages.
Step 3 To remove current status messages, press Clear List.
Step 4 To exit the Status Messages screen, press Exit.
Related Topics
Phone Displays Error Messages, on page 178

Status Messages Fields

The following table describes the status messages that display on the Status Messages screen of the phone.
Table 17: Status Messages on the Cisco IP Phone
Message
CFG TFTP Size Error
Checksum Error
DHCP timeout
DNS timeout
.
Description
The configuration file is too large for file
system on the phone.
Downloaded software file is corrupted.
DHCP server did not respond.
DNS server did not respond.
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0 (SIP)
Cisco IP Phone Status
Possible explanation and action
Power cycle the phone.
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You should
only copy files into this directory when the TFTP
server software is shut down; otherwise, the files
may be corrupted.
Network is busy - The errors should resolve
themselves when the network load reduces.
No network connectivity between the DHCP
server and the phone: Verify the network
connections.
DHCP server is down: Check configuration of
DHCP server.
Errors persist: Consider assigning a static IP
address.
Network is busy: The errors should resolve
themselves when the network load reduces.
No network connectivity between the DNS server
and the phone: Verify the network connections.
DNS server is down: Check configuration of the
DNS server.
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