Feature
Configurable softkeys
in the Softkey
Template
configuration
End Call
End Call (EndCall)
Group Pickup
Group PickUp
(GPickUp)
Hold
Hold (Hold)
Hunt Group
HLog (HLog)
Join
Join (Join)
Malicious Call
Toggle Malicious Call
Identification
Identification (MCID)
Meet Me
Meet Me (MeetMe)
Mobile Connect
Mobility (Mobility)
New Call
New Call (NewCall)
Other Pickup
Other Pickup
(oPickup)
PLK Support for
Queue Status
Queue Statistics
Quality Reporting
Quality Reporting Tool
Tool
(QRT)
Redial
Redial (Redial)
Remove Last
Remove Last
Conference
Conference Participant
Participant
(Remove)
Resume
Resume (Resume)
Speed Dial
Abbreviated Dial
(AbbrDial)
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0 (SIP)
Support
Notes
status
Yes
Phone displays Cancel if the call is not
answered.
Yes
Configure as a programmable line button or
softkey
Yes
Hold is a dedicated button.
Yes
Configure as a softkey.
No
Yes
Configure as a programmable feature button
or softkey.
Yes
Configure as a programmable feature button
or softkey.
Yes
Configure as a programmable feature button
or softkey.
Yes
Phone displays New Call.
Yes
Configure as a programmable feature button
or softkey.
Yes
-
Yes
Configure as a programmable feature button
or softkey.
Yes
-
Yes
Phone displays Remove when a participant is
selected.
Yes
-
Yes
Phone displays SpeedDial.
Set Up Softkey Template
133