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6 Maintenance
This chapter is mainly about the system's daily maintenance, FAQs, solutions, etc.
Regular Maintenance
When using the system, maintenance staff and operators need to regularly check the system's
running status and resolve problems promptly to keep the device operating consistently in the long
term.
1． Regularly test system function.
2． Periodically clean the dust around cooling holes.
3． The battery model of the MCU is CR 2032 (Panasonic). If the device clock appears abnormal,
please insert a new battery.
Note:
Please resolve problems found during maintenance promptly. If the device has a fault, contact
the retailer.
It is recommended to replace the battery using the same model.
Troubleshooting
Checking Problems
The steps below can be followed to check the system:
1． Record the condition and status in detail:
-
Fault status
-
What operations are being commenced when the fault occurs
-
Other existing abnormal phenomena
-
Export fault log file
2． Please make sure the operations being carried out comply with the manual. If not, please
record the actual operations.
3． If the fault is not caused by incorrect operation, please test it again and make sure the problem
occurs again.
4． Please contact the supplier or sales representative and provide the configuration file and
additional information. They will help to resolve the problem.
Troubleshooting
The following are common faults, causes and actions.
No.
Fault
1
Main PS
2
Backup PS
Causes
The main power is
disconnected or fuse is
burned.
The backup power is
disconnected or fuse is
burned.
Actions
Check the connection of main
power supply and change the
fuse if it is burned.
Check connection of backup
power supply and change the
fuse if it is burned.
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