Auto Attendant Message Match - Samsung OfficeServ 500 Programming Manual

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[736] AUTO ATTENDANT MESSAGE MATCH

It is possible to make 48 customized recordings on the AA ports of the AA card.
For instructions on how to create these recordings, see User Instructions, Auto Attendant
and Uniform Call Distribution System Administration.
It is important to understand the difference between recordings and messages.
For example, you have customized recording 01 as 'Thank you for calling' and you have
customized recording #02 as 'One moment please'. By default, message 01 is recording 01.
When message 01 is selected as part of AA or UCD programming, the caller hears 'thank
you for calling'(recording 01). When message 02 is selected, the caller hears 'one moment
please'(recording 02). If you need a new message that says 'thank you for calling, one
moment please,' you can record this as recording 03 and play it as message 03 but this uses
some of the RAM storage on the AA card.
An easier way is to link recordings 01 and 02 to produce message 03.
This is the purpose of this MMC. We simply tell the system that message 03 equals
recording 01 plus recording 02. In this MMC, the top line of the phone display indicates a
message number and the bottom line indicates the recording numbers.
CONDITIONS
Not applicable when playing using [AAPLAY] button.
DEFAULT DATA
EACH MESSAGE IS EQUAL TO THE CORRESPONDING RECORDING
ACTION
1) Press Transfer button and enter 736.
Display shows:
2) Enter message number via dial keypad.
OR
Press Volume button to select a message and
press Right Soft button to move cursor.
3) Enter one or more recording numbers and press
Right Soft button to return step 2.
4) Press Transfer button and enter to exit.
OR
Press Speaker button to advance next MMC.
RELATED ITEMS
MMC 607
MMC 733
MMC 739
2-284
UCD OPTIONS
AUTO ATTENDANT PLAN PROGRAMMING
ASSIGN AA MOH
DISPLAY
AA MSG MATCH(01)
01
AA MSG MATCH(05)
05
AA MSG MATCH(05)
26+14+45+12+02
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