Blank Screen Occurs; The Ipc Online Help Information Cannot Be Viewed On The Web Client; The Ipc Online Help Information Cannot Be Viewed Fully On The Web Client - Huawei IPC6125-WDL-FA Configuration Manual

IPC6125-WDL-FA
Configuration Guide
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Restore all the device settings (including the IP settings).
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15.1.10 Blank Screen Occurs

Symptom
When a PC with an independent display adapter attempts to access live video in web mode,
the PC can receive video streams but blank screen occurs.
Possible Cause
The drive version of the display adapter is too early.
Solution
Upgrade the display adapter driver of the PC to the latest version.
15.1.11 The IPC Online Help Information Cannot be Viewed On
The Web Client
Symptom

The IPC Online Help information cannot be viewed on the web client.

Possible Cause
An exception occurs on the Internet Explorer cache.
Solution
Clear the Internet Explorer cache and restart Internet Explorer.
15.1.12 The IPC Online Help Information Cannot be Viewed
Fully On The Web Client
Symptom

The IPC Online Help information cannot be viewed fully on the web client.

Possible Cause
An exception occurs on the Internet Explorer cache.
Issue 01 (2016-08-20)
Run the su - root command to switch to the root user.
Run the cd /usr/app/bin/ command.
Run the ./help devicerestore 0 command.
Log in to the camera as the admin user in SSH mode.
Run the su - root command to switch to the root user.
Run the cd /usr/app/bin/ command.
Run the ./help devicerestore 1 command.
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