Set Up Softkey Template - Cisco 8811 Administration Manual

Set Up Softkey Template

Using Cisco Unified Communications Manager Administration, you can associate a maximum of 18 softkeys
with applications that are supported by the phone. Cisco Unified Communications Manager supports the
Standard User and Standard Feature softkey template.
An application that supports softkeys has one or more standard softkey templates associated with it. You
modify a standard softkey template by copying it, renaming it, and then updating the new template. You can
also modify a nonstandard softkey template.
The Softkey Control parameter shows if softkeys of a phone are controlled by the Softkey Template feature.
The Softkey Control parameter is a required field.
For more information about configuring this feature, see the documentation for your particular Cisco Unified
Communications Manager release.
The Cisco IP Phones do not support all the softkeys that are configurable in Softkey Template Configuration
on Cisco Unified Communications Manager Administration. Cisco Unified Communications Manager allows
you to enable or disable some softkeys in the control policy configuration settings. The following table lists
the features and the softkeys that can be configured on a softkey template, and identifies whether it is supported
on the Cisco IP Phones.
Cisco Unified Communications Manager allows you to configure any softkey in a softkey template, but
Note
unsupported softkeys do not display on the phone.
Table 30: Configurable Softkeys
Feature
Answer
Call Back
Call Forward All
Call Park
Call Pickup
Barge
cBarge
Conference
Configurable Softkeys in Supported as a
the Softkey Template Softkey
configuration
Answer (Answer) Yes
Call Back (CallBack) Yes
Forward All (cfwdAll) Yes
Call Park (Park) Yes
Pick Up (Pickup) Yes
Barge Yes
Conference Barge Yes
Conference (Confrn) Yes
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
Set Up Softkey Template
Notes
—
—
Phone displays Forward all or Forward
off.
—
—
Barge uses the built-in conference
bridge
cBarge uses the Cisco Unified
Communications Manager conference
bridge. The softkey label is Barge.
Conference is a dedicated button.
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