Set Up Softkey Template - Cisco 7800 Series Administration Manual

Set Up Softkey Template

Set Up Softkey Template
You can associate up to 18 softkeys with applications that are supported by the Cisco IP Phone. An application
that supports softkeys can have one or more standard softkey templates associated with it.
Cisco Unified Communications Manager supports the Standard User and Standard Feature softkey template.
You can modify a standard softkey template by making a copy of it, giving it a new name, and making updates
to that copied softkey template. You can also modify a nonstandard softkey template.
For more information, see the documentation for your particular Cisco Unified Communications Manager
release.
The phones do not support all the softkeys that are configurable in Softkey Template Configuration on Cisco
Unified Communications Manager Administration. The following table lists the features, softkeys that can
be configured on a softkey template, and note whether it is supported on the Cisco IP Phone.
Table 27: Configurable Softkeys
Feature
Answer
Barge
Call Back
Call Forward All
Call Park
Call Pickup
cBarge
Conference
Conference List
Divert
Do Not Disturb
End Call
Cisco IP Phone 7800 Series Administration Guide for Cisco Unified Communications Manager
142
Configurable softkeys Support
in the Softkey status
Template configuration
Answer (Answer) Yes
Barge (Barge) No
Call Back (CallBack) Yes
Forward All (cfwdAll) Yes
Call Park (Park) Yes
Pick Up (Pickup) Yes
Conference Barge Yes
(cBarge)
Conference (Conf) Yes
Details Yes
ImmediateDivert Yes
(iDivert)
Toggle Do Not Disturb Yes
(DND)
End Call (EndCall) Yes
Cisco IP Phone Administration
Notes
-
Cisco IP Phone 7811, 7821, 7841, and 7861
support cBarge only.
Configure as a programmable line key or as a
softkey.
Phone displays Fwd ALL or Fwd Off.
Configure as a programmable line key or as a
softkey.
Configure as a programmable line key or as a
softkey.
Configure as a programmable line key or as a
softkey.
Configure as a softkey only.
Phone displays Details.
Phone displays Divert.
Starting with Firmware Release 10.3(1), the
phone displays Decline for the softkey.
Configure as a programmable line button or
softkey.