Appendix; Troubleshooting; Preventive Maintenance; Disaster Recovery - Cisco 4215 - Intrusion Detection Sys Sensor Configuration Manual

Troubleshooting

This appendix contains troubleshooting tips and procedures for sensors and software. It contains the
following sections:
•
•
•
•
•
•
•
•

Preventive Maintenance

The following actions will help you maintain your sensor:
•
•
•
•
78-16527-01
Preventive Maintenance, page C-1
Disaster Recovery, page C-2
Password Recovery, page C-3
Troubleshooting the 4200 Series Appliance, page C-3
Troubleshooting IDM, page C-34
Troubleshooting IDSM-2, page C-38
Troubleshooting AIP-SSM, page C-44
Gathering Information, page C-46
Back up a good configuration. If your current configuration becomes unusable, you can replace it
with the backup version.
For the procedure, see Creating and Using a Backup Configuration File, page
Save your backup configuration to a remote system.
For the procedure, see Copying and Restoring the Configuration File Using a Remote Server,
page 12-15.
Always back up your configuration before you do a manual upgrade. If you have auto upgrades
configured, make sure you do periodic backups.
Create a service account.
A service account is needed for password recovery and other special debug situations directed by
TAC.
For the procedure, see Creating the Service Account, page
Cisco Intrusion Prevention System Sensor CLI Configuration Guide for IPS 5.0
A P P E N D I X
4-13.
C
12-17.
C-1