Displaying Tech Support Information - Cisco 4215 - Intrusion Detection Sys Sensor Configuration Manual

Displaying Tech Support Information

The number of <evError> events written to the event store by severity
Fatal Severity = 0
Error Severity = 14
Warning Severity = 142
TOTAL = 156
The number of log messages written to the message log by severity
Fatal Severity = 0
Error Severity = 14
Warning Severity = 1
Timing Severity = 0
Debug Severity = 0
Unknown Severity = 28
TOTAL = 43
The statistics were retrieved and cleared.
Verify that the statistics have been cleared:
Step 17
sensor# show statistics logger
The number of Log interprocessor FIFO overruns = 0
The number of syslog messages received = 0
The number of <evError> events written to the event store by severity
Fatal Severity = 0
Error Severity = 0
Warning Severity = 0
TOTAL = 0
The number of log messages written to the message log by severity
Fatal Severity = 0
Error Severity = 0
Warning Severity = 0
Timing Severity = 0
Debug Severity = 0
Unknown Severity = 0
TOTAL = 0
sensor#
The statistics all begin from 0.
Displaying Tech Support Information
Use the show tech-support [page] [password] [destination-url destination-url] command to display
system information on the screen or have it sent to a specific URL. You can use the information as a
troubleshooting tool with TAC.
The following parameters are optional:
•
•
•
•
Cisco Intrusion Prevention System Sensor CLI Configuration Guide for IPS 5.0
13-18
page—Displays the output, one page of information at a time.
Press Enter to display the next line of output or use the spacebar to display the next page of
information.
password—Leaves passwords and other security information in the output.
destination-url—Indicates the information should be formatted as HTML and sent to the
destination that follows this command. If you use this keyword, the output is not displayed on the
screen.
destination-url—Indicates the information should be formatted as HTML. The URL specifies where
the information should be sent. If you do not use this keyword, the information is displayed on the
screen.
Chapter 13 Administrative Tasks for the Sensor
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