Cisco 4215 - Intrusion Detection Sys Sensor Configuration Manual page 15

Troubleshooting IDM
Troubleshooting IDSM-2
Troubleshooting AIP-SSM
Gathering Information
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Device Access Issues
Verifying the Interfaces and Directions on the Network Device
Enabling SSH Connections to the Network Device
Blocking Not Occurring for a Signature
Verifying the Master Blocking Sensor Configuration
Logging
C-23
Enabling Debug Logging
Zone Names
C-27
Directing cidLog Messages to SysLog
Verifying the Sensor is Synchronized with the NTP Server
TCP Reset Not Occurring for a Signature
Software Upgrades
C-31
IDS-4235 and IDS-4250 Hang During A Software Upgrade
Which Updates to Apply and Their Prerequisites
Issues With Automatic Update
Updating a Sensor with the Update Stored on the Sensor
UNIX-Style Directory Listings
C-34
Increasing the Memory Size of the Java Plug-In
Java Plug-In on Windows
Java Plug-In on Linux and Solaris
Cannot Launch IDM - Loading Java Applet Failed
Cannot Launch IDM -Analysis Engine Busy
IDM, Remote Manager, or Sensing Interfaces Cannot Access the Sensor
Signatures Not Producing Alerts
C-38
Diagnosing IDSM-2 Problems
Switch Commands for Troubleshooting
Status LED Off
C-40
Status LED On But IDSM-2 Does Not Come Online
Cannot Communicate With IDSM-2 Command and Control Port
Using the TCP Reset Interface
Connecting a Serial Cable to IDSM-2
C-44
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Tech Support Information
Overview
C-47
Displaying Tech Support Information
Tech Support Command Output
Cisco Intrusion Prevention System Sensor CLI Configuration Guide for IPS 5.0
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Contents
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