Reboot Reasons - Cisco 8851 Administration Manual

Reboot Reasons

The Info tab shows information about all phone extensions, including phone statistics and the registration
status.
Reboot Reasons
The phone stores the most recent five reasons that the phone was refreshed or rebooted. When the phone is
reset to factory defaults, this information is deleted.
The following table describes the reboot and refresh reasons for the Cisco IP Phone.
Reason
Upgrade
Provisioning
SIP Triggered
RC
User Triggered
IP Changed
You can view the reboot history as follows:
• From the phone web user interface
• From the IP phone screen
• From the phone Status Dump file (http://phoneIP/status.xml or http://phoneIP/admin/status.xml)
Reboot History on the Phone Web User Interface
On the Info > System Status page, the Reboot History section displays the device reboot history, the five
most recent reboot dates and times, and a reason for the reboot. Each field displays the reason for the reboot
and a time stamp that indicates when the reboot took place.
For example:
Reboot Reason 1: [08/13/14 06:12:38] User Triggered
Reboot Reason 2: [08/10/14 10:30:10] Provisioning
Reboot Reason 3: [08/10/14 10:28:20] Upgrade
The reboot history displays in reverse chronological order; the reason for the most recent reboot displays in
Reboot Reason 1.
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
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Description
The reboot was a result of an upgrade operation (regardless whether the upgrade
completed or failed).
The reboot was the result of changes made to parameter values by using the IP
phone screen or phone web user interface, or as a result of synchronization.
The reboot was triggered by a SIP request.
The reboot was triggered as a result of remote customization.
The user manually triggered a cold reboot.
The reboot was triggered after the phone IP address changed.