Enable Hoteling On A Phone; Set The User Password; Download Problem Reporting Tool Logs - Cisco 8851 Administration Manual

Enable Hoteling on a Phone

http://<SERVER IP ADDRESS>:80/dms/td_8861/8861System.xml
Step 5
Click Submit All Changes.
Enable Hoteling on a Phone
Set up the hotel feature on Broadworks and set the phone as a host or a guest.
Procedure
Step 1 On the phone web page, select Admin Login > advanced > Voice > Ext [n] (where [n] is the extension
number).
Step 2 In the Call Feature Settings section, set Enable Broadsoft Hoteling to Yes.
Step 3 Set the amount of time (in seconds) that the user can be signed in as a guest on the phone in Hoteling
Subscription Expires.
Step 4
Click Submit All Changes.

Set the User Password

Users can set their own password on their phones, or you can set a password for them.
Procedure
Step 1 On the phone web page, select Admin Login > advanced > Voice > System.
Step 2 Set a password in the User Password field.
Step 3
Click Submit All Changes.

Download Problem Reporting Tool Logs

Users submit problem reports to you with the Problem Reporting Tool.
If you are working with Cisco TAC to troubleshoot a problem, they typically require the logs from the Problem
Reporting Tool to help resolve the issue.
To issue a problem report, users access the Problem Reporting Tool and provide the date and time that the
problem occurred, and a description of the problem. You need to download the problem report from the
Configuration Utility page.
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
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