Cisco 8851 Quick Reference Manual

Quick Reference Guide
1 Dial
2 Answer
3 Hold
4 Mute
5 Decline
6 Park
7 Forward All
8 Transfer
9 Conference
10 Directories
11 Voicemail
12 Call History
13 Navigation
14 Settings
15 Intelligent Proximity
16 Tips
1 Dial
To place a call, pick up the handset and enter:
• Seven digits for a campus call
• 1 + seven digits for a non-campus local call
• 1 + 1 + area code + seven digits for long distance
call
Redial the last number
Press Redial softkey to redial on your primary line.
To redial on another line, press the line button first.
Dial on-hook
1.
Enter a number when the phone is idle.
2. Lift the handset or press the Call softkey,
Headset , Speakerphone
round Select button in the Navigation bar.
Speed dial
Enter a speed-dial item number and press
SpeedDial. You may also have speed dials assigned
to some buttons along the left side of your phone.
2 Answer
New call indicators:
• A flashing amber line button
• An animated icon and caller ID
• A flashing red light on your handset
To answer the call, lift the handset. Or, press the
flashing amber line button, the Answer softkey, or
the unlit headset or speakerphone button.
Answer with multiple Lines
If you are talking on the phone when you get
another call, a message appears briefly on the phone
screen. Press the flashing amber line button to
switch lines and press the session button to answer
the second call. The first call goes on hold
automatically.
3 Hold
1.
Press the Hold button . The hold icon
appears and the line button flashes green.
2.
To resume a call from hold, press the flashing
green line button, Resume or Hold
4 Mute
1.
While on a call, press the Mute
button glows to indicate that Mute is on.
2.
Press Mute again to turn Mute off.
5 Decline
Press the Decline SoftKey when the call is ringing to
immediately direct a call to voicemail or to another
number set up by your system administrator.
6 Park
1.
From an active call, press the far right softkey
, or the
(shown as multiple dots)
2.
Press the Park softkey
3.
Record the Park number exactly as displayed
(including #)
4.
Hang up the phone and go to any other Cisco IP
phone, pick up the handset and enter the Call
Park number to answer the parked call
5.
Enter the Park number exactly as you recorded
(including #)
7 Forward All
1.
To forward calls received on your primary line to
another number, press the Forward All.
2.
To forward calls to another number, enter a
phone number.
3.
To forward all calls to voicemail, press Messages
4.
To cancel call forwarding, press Forward Off. To
set up forwarding on a secondary line, press the
line button to select the line and press Forward
all. To set up forwarding remotely, access your
Self Care Portal.
8 Transfer
1.
From an active call, press Transfer
2.
Enter the transfer recipient's phone number.
3.
Press Transfer again (before or after the
recipient answers). The transfer completes.
.
Direct Transfer
You can transfer together two calls on two lines
. The
without remaining on the call yourself:
1.
From an active call, press the Transfer
2. Press Active calls to select the held call, and
press Transfer again to finish the call transfer.
9 Conference
1.
From an active call, press Conference
2.
Make a new call.
3.
Press the Conference again (before or after the
party answers). The conference begins and the
phone displays "Conference."
4.
Repeat these steps to add more participants.
The conference ends when all participants hang
up.
Join Calls
You can combine the active call with the held calls
either on the same line or across lines.
•
From an active call, press the Conference
• Press Active calls to select the held call, and
press Conference again to create the
conference.
View and remove participants
During a conference, press Show Details. To remove
a participant from the conference, scroll to the
participant and press the Remove.
10 Directories
1.
Press Contacts .
2.
Scroll and select a directory.
3.
Use your keypad to input search criteria.
4.
Press the Submit.
5.
To dial, scroll to a listing and press the Dial.
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