Phone Features And Setup Overview; Cisco Ip Phone User Support - Cisco 8851 Administration Manual

Phone Features and Setup Overview

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Phone Features and Setup Overview
After you install Cisco IP Phones in your network, configure their network settings, and add them to Third-Party
Call Control System, you must use the Third-Party Call Control System to configure telephony features,
optionally modify phone templates, set up services, and assign users.
You can modify additional settings for the Cisco IP Phone from Third-Party Call Control Configuration Utility.
Use this web-based application to set up phone registration criteria and calling search spaces, to configure
corporate directories and services, and to modify phone button templates, among other tasks.

Cisco IP Phone User Support

If you are a system administrator, you are likely the primary source of information for Cisco IP Phone users
in your network or company. It is important to provide current and thorough information to end users.
To successfully use some of the features on the Cisco IP Phone (including Services and voice message system
options), users must receive information from you or from your network team or must be able to contact you
for assistance. Make sure to provide users with the names of people to contact for assistance and with
instructions for contacting those people.
We recommend that you create a web page on your internal support site that provides end users with important
information about their Cisco IP Phones.
Consider including the following types of information on this site:
• User guides for all Cisco IP Phone models that you support
• Information on how to access the Cisco Unified Communications Self Care Portal
• List of features supported
• User guide or quick reference for your voicemail system
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
154
Configure PRT Upload, page 183
Configure a Phone to Accept Pages Automatically, page 184
Server-Configured Paging, page 184
Manage Phones with TR-069, page 185
View TR-069 Status, page 185
Enable Electronic Hookswitch, page 185
Report All Phone Issues from the Phone Web Page, page 186
Factory Reset the Phone with the Web UI Button, page 186
Set up a Secure Extension, page 186
Capture Packets, page 187