View 802.1X Transaction Status; View The Reboot History; Report All Phone Issues - Cisco 7800 Series User Manual

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Your Phone
Related Topics

View 802.1X Transaction Status

Procedure
Step 1
Press Applications
Step 2
Select Network configuration > Ethernet configuration > 802.1X authentication > Transaction status.
You can view the following information:
• Transaction status
• Protocol

View the Reboot History

Procedure
Step 1
Press Applications
Step 2
Select Status > Reboot history.
You can view the details of the date and time whenever the phone has rebooted, no matter why the phone
rebooted.

Report All Phone Issues

You can use the Problem Reporting Tool (PRT) to collect and send phone logs, and to report problems to
your administrator.
Before you begin
Your administrator enables web server for the phone.
Procedure
Step 1
Press Applications
Sign into Your Extension from Another Phone (Extension
Sign in to a Phone as a
Guest, on page 14
Sign In as a Call Center
Agent, on page 55
Set up the Profile
Account, on page 112
Set
Password, on page 111
.
.
.
Mobility), on page 13
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
View 802.1X Transaction Status
31

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