Maintenance; Basic Reset - Cisco 8800 Series Administration Manual

Maintenance

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Basic Reset

Performing a basic reset of a Cisco IP Phone provides a way to recover when the phone experiences an error.
The reset provides a way to reset or restore various configuration and security settings.
Note When you set up emergency calls, the phone requests an updated location whenever a person restarts the
phone.
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is applicable for your situation.
Table 28: Basic Reset Methods
Operation
Restart phone
Reset settings
Basic Reset, on page 363
Voice Quality Monitoring, on page 366
Voice Quality Reporting, on page 367
Cisco IP Phone Cleaning, on page 369
View Phone Information, on page 369
Reboot Reasons, on page 369
Phone Behavior During Times of Network Congestion, on page 370
C H A P T E R
Action
Press Applications and choose
Admin Settings > Reset settings >
Cold Reboot.
To reset settings, press
Applications and choose
Admin Settings > Reset settings >
Factory Reset.
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
15
Explanation
Resets any user and network setup
changes that you have made, but
that the phone has not written to its
Flash memory, to previously saved
settings, then restarts the phone.
Restores phone configuration or
settings to factory default.
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