Ctneqpt-Pbprot - Cisco ONS 15327 User Documentation

Chapter 14 Alarm Troubleshooting
Note

14.4.31 CTNEQPT-PBPROT

•
The interconnection equipment failure protect payload bus (CTNEQPT-PBPROT) alarm indicates a
failure of the main payload between the protect cross-connect XTC card and the reporting traffic card.
The cross-connect card and the reporting card are no longer communicating through the backplane. The
problem exists in either the reporting traffic card, the XTC card or the backplane.
Always use the supplied ESD wristband when working with a powered ONS 15327. Plug the wristband
Caution
cable into the ESD jack located on the lower-right outside edge of the shelf assembly.
Note If all traffic cards show this alarm, physically reseat the standby XTC card. If this fails to clear the alarm,
replace the standby XTC card. Do not physically reseat an active XTC card. This disrupts traffic.
It can take up to 30 minutes for software to be updated on a standby XTC card. Wait the full time period
Caution
before removing the card. Premature removal can cause flash corruption.
Procedure: Clear the CTNEQPT-PBPROT Alarm
Perform a software reset on the standby cross-connect XTC card:
Step 1
a.
b.
c.
If the alarm persists, physically reseat the standby cross-connect card.
Step 2
If the alarm persists and the reporting traffic card is the active card in the protection group, do a force
Step 3
switch to move traffic away from the card:
a.
b.
c.
d.
Perform a software reset on the reporting card:
Step 4
a.
b.
June 2002
When you replace a card with an identical type of card, you do not need to make any changes to
the database.
Critical, Service-Affecting
Display the node view.
Position the cursor over the slot reporting the alarm.
Right-click and choose RESET CARD.
At the node view, click the Maintenance tab then click the Protection tabs.
Double-click the protection group that contains the reporting card.
Click the Protect/Standby card of the selected groups.
Click Force and OK.
Display the CTC node view.
Position the cursor over the slot reporting the alarm.
Cisco ONS 15327 User Documentation, R3.3
Alarm Procedures
14-27