Cisco ONS 15327 User Documentation page 437

Chapter 14 Alarm Troubleshooting
Note
b. In the node view, select the Maintenance tab, then click the XC Cards tab.
Click Switch.
c.
Click Yes on the Confirm Switch dialog box.
d.
Note
Perform a software reset on the reporting card:
Step 2
From the node view, position the cursor over the slot reporting the alarm.
a.
Right-click to choose RESET CARD.
b.
If the alarm persists, perform a card pull on the standby cross-connect card.
Step 3
Step 4 If the alarm persists and the reporting traffic card is the active card in the protection group, do a force
switch to move traffic away from the card:
a. At the node view, click the Maintenance > Protection tabs.
Double-click the protection group that contains the reporting card.
b.
c. Click the Protect/Standby card of the selected groups.
Click Force and OK.
d.
Perform a software reset on the reporting card:
Step 5
Display the CTC node view.
a.
Position the cursor over the slot reporting the alarm.
b.
Right-click to choose RESET CARD.
c.
If the alarm persists, physically reseat the reporting card.
Step 6
Step 7 Clear the force switch:
a. At the node view, click the Maintenance > Protection tabs.
Double-click the protection group that contains the reporting card.
b.
Highlight either selected group.
c.
Click Clear and click YES at the confirmation dialog box.
Step 8
If the reporting traffic card is protect, perform a software reset on the reporting card:
Step 9
Display the CTC node view.
a.
Position the cursor over the slot reporting the alarm.
b.
c. Right-click to choose RESET CARD.
If the alarm persists, physically reseat the reporting card.
Step 10
Step 11 If the alarm persists, replace the cross-connect card. First, ensure that the card has been side switched
from active to standby (Step 1).
June 2002
You can also place the cursor over the card graphic to display a popup identifying the card
as active or standby.
After the active cross-connect goes into standby, the original standby slot becomes active.
This causes the ACT/STBY LED to become green on the former standby card.
Cisco ONS 15327 User Documentation, R3.3
Alarm Procedures
14-29