Bkupmemp - Cisco ONS 15327 User Documentation

Alarm Procedures

14.4.21 BKUPMEMP

•
The BKUPMEMP alarm refers to a problem with the XTC card flash memory. The alarm occurs when
the XTC card is in use and has one of four problems: the flash manager fails to format a flash partition;
the flash manager fails to write a file to a flash partition; there is a problem at the driver level, or the code
volume fails cyclic redundancy checking (CRC). CRC is a method to check for errors in data transmitted
to the XTC.
The BKUPMEMP alarm also raises the EQPT alarm. In this instance, use the following procedure to
clear the BKUPMEMP and the EQPT alarm.
It can take up to 30 minutes for software to be updated on a standby XTC card. Wait the full time period
Caution
before removing the card. Premature removal can cause flash corruption.
Procedure: Clear the BKUPMEMP Alarm
Step 1 Verify that both XTC cards are powered and enabled by confirming that the ACT/STBY LEDs on the
XTC cards are lit.
Step 2 Reset the active XTC card to make the standby XTC card active:
a.
b.
c.
If the alarm clears, reseat the old XTC and allow it to boot up completely.
Step 3
Do a second reset, this time on the newly active XTC card to make the recently reseated standby XTC
Step 4
card active:
a.
b.
c.
Step 5 If the alarm reappears after you perform the switch, replace the XTC card:
a.
b.
c.
d.
e.
Cisco ONS 15327 User Documentation, R3.3
14-18
Critical, Non-Service-Affecting
In CTC, display the node view.
Position the cursor over the active XTC card slot.
Right-click and choose RESET CARD.
Ensure that the active green LED is lit before removing card.
Note
In CTC, display the node view.
Position the cursor over the active XTC card slot.
Right-click and choose RESET CARD.
Open the card ejectors.
Slide the card out of the slot.
Open the ejectors on the replacement card.
Slide the replacement card into the slot along the guide rails.
Close the ejectors.
Chapter 14 Alarm Troubleshooting
June 2002