Honeywell HEN04101(X) User Manual

Honeywell HEN04101(X) User Manual

Performance series
Table of Contents

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Performance Series
Network Video Recorder
HEN04101(X)
HEN04111(X)
HEN04121(X)
User Guide
Document 800-18160 – Rev B – 07/2014

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Table of Contents
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Summary of Contents for Honeywell HEN04101(X)

  • Page 1 Performance Series Network Video Recorder HEN04101(X) HEN04111(X) HEN04121(X) User Guide Document 800-18160 – Rev B – 07/2014...
  • Page 3 User Guide...
  • Page 4 Revisions Issue Date Revisions 06/2014 New document. 07/2014 Added model number HEN0401(X). Removed references to PTZ (kept references that are clearly seen in GUI). Changed the name of the document. Corrected some erroneous references to cameras instead of NVRs.
  • Page 5 Cautions and Warnings Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty. WARNING Use only with the supplied power converters. The Ethernet connection is not intended to be connected to an exposed (outside plant) network. CAUTION There is a risk of explosion if the battery is replaced by an incorrect type.
  • Page 6 Correct Disposal of this Product (applicable in the European Union and other European countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures. www.honeywell.com/security...
  • Page 7 Unauthorized substitutions may result in fire, electric shock or other hazards. Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid.
  • Page 8 Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative. Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.
  • Page 9: Table Of Contents

    Contents | 9 Contents About This Document ..........Overview of Contents.
  • Page 10 Honeywell Configuration Tool ........
  • Page 11 Contents | 11 Configuring Remote Settings ........154 Remotely Adding a Device/Camera .
  • Page 12 Index ............223 www.honeywell.com/security...
  • Page 13 Figures | 13 Figures Figure 1-1 NVR Front Panel ......... . 27 Figure 1-2 NVR Back Panel .
  • Page 14 Figure 3-67 Add User Configuration Interface ....... . . 123 www.honeywell.com/security...
  • Page 15 Figure 4-1 Honeywell Config Tool Wizard ........128 Figure 4-2 User License Agreement Page .
  • Page 16 Import&Export Interface ........201 Figure 5-69 Auto Maintain Configuration Interface ....... 201 www.honeywell.com/security...
  • Page 17 Figures | 17 Figure 5-70 Preview Control Configuration Interface......202 Figure 5-71 Version Configuration Interface .
  • Page 18 18 | Performance Series Network Video Recorder User Guide www.honeywell.com/security...
  • Page 19 Tables | 19 Tables Table 1-1 Performance Series Network Video Recorder Features ..... . 26 Table 1-2 NVR Front Panel Components ........27 Table 1-3 NVR Back Panel Components .
  • Page 20 Specifications ..........219 www.honeywell.com/security...
  • Page 21: About This Document

    About This Document This document introduces the Honeywell Performance Series Network Video Recorder. It explains how to install and operate the Performance Series Network Video Recorder. This document is intended for installers and users. Overview of Contents This document contains the following chapters and appendixes: •...
  • Page 22: Related Documents

    “enter” is used if you must type text and then press Enter Return key. Menu titles and other items you select Double-click Open from the File menu. Buttons you click to perform actions Click Exit to close the program. www.honeywell.com/security...
  • Page 23 | 23 Font What it represents Example Italic Placeholders: words that vary depending on the Enter your user name. situation Cross-reference to external source Refer to the Embedded NVR Quick Installation Guide. Cross-reference within document Chapter 2, Configuration. 800-18160 - B - 07/2014...
  • Page 24 24 | Performance Series Network Video Recorder User Guide www.honeywell.com/security...
  • Page 25: Introduction

    Introduction This chapter covers: • An overview of the Performance Series Network Video Recorder and its features. • An overview of the USB mouse. Overview of the Performance Series NVR The Performance Series Network Video Recorder is a high-performance network video recorder.
  • Page 26: Features Of The Performance Series Network Video Recorder

    Internet connection. Backup • Supports backing up video, through the network, to a USB 2.0 device. The recorded files can be saved on the network storage server, on a peripheral USB 2.0 device, or to a burner, for example. www.honeywell.com/security...
  • Page 27: Network Video Recorder Components

    Introduction | 27 Table 1-1 Performance Series Network Video Recorder Features Category Features Network Management • Supports NVR configuration and management through the Ethernet. • Supports device management through the Internet. Peripheral Equipment • Supports peripheral equipment management such as Management protocol setup and port connection.
  • Page 28 • Increase or decrease the current number. • Assistant function such as the PTZ menu (not supported).  Left/Right • Shift the currently active control, then move left or right. • Playback mode: Click to control the playback bar. www.honeywell.com/security...
  • Page 29 Introduction | 29 Table 1-2NVR Front Panel Components Component Name Icon Function Enter ENTER • Confirm the current operation. • Go to the Default button. • Go to the Menu. USB 2.0 Port Connect to a USB 2.0 storage device, USB 2.0 mouse or CD/DVD burner.
  • Page 30 MIC OUT Audio Output Port Audio output port. It outputs the analog audio signal to devices such as an alarm. • Bi-directional communication output. • Audio output on a 1-window video monitor. • Audio output on a 1-window video playback. www.honeywell.com/security...
  • Page 31: Usb 2.0 Mouse Components And Functions

    Introduction | 31 USB 2.0 Mouse Components and Functions Single-click the Left Mouse Button Table 1-4 Single-click Left Mouse Button Functions View menu content when you have selected a menu item. Modify a checkbox or motion detection status. Pop up a dropdown list. Input box: Select an input method for an input box.
  • Page 32: Single-Click The Right Mouse Button

    Number input mode: Increase or decrease the number’s value. Enable/disable a check box. Page up or down. Other Mouse Functions • Move the mouse to select the current control or move control. • Define a motion detection zone. • Define a privacy mask zone. www.honeywell.com/security...
  • Page 33: Installation

    Installation This chapter includes: • An overview of connections for alarms and bi-directional communication. • Instructions for HDD installation. • Network connections. Alarm Connection Connect the alarm input device to the alarm input port. Connect the alarm output device to the alarm output port. The NO and NC alarm output device can connect to the NO/C/NC port.
  • Page 34: Bi-Directional Communication Connection

    Connect the microphone or the pickup to the audio output port in the PC Connect the earphone or the sound box to the audio output port on your PC. Open web client and log in. Enable the desired channel in the web client’s live view monitor. Figure 2-3 for enabling bi-directional communication. www.honeywell.com/security...
  • Page 35: Configuring To Hear Audio From The Pc

    Installation | 35 Configuring to Hear Audio from the PC At the PC end, speak through the microphone or the pickup. Then you can get the audio from the speaker or earphone from the NVR. Figure 2-5 Configuring to Hear from the PC Hard Disk Drive Installation CAUTION Disconnect power if your NVR is connected to a power...
  • Page 36 Loosening the Four Screws in the HDD Housing Align the HDD with the four holes in the bottom of the NVR housing. Figure 2-8 Placing the HDD Turn the NVR upside down, and then turn the screws to firmly attach the HDD to the NVR housing. www.honeywell.com/security...
  • Page 37 Installation | 37 Figure 2-9 Securing the HDD to the NVR Housing Connect the HDD cable and power cable. Figure 2-10 Connecting the HDD and the Power Cable Replace the NVR cover. Figure 2-11 Replacing the NVR Cover Secure the NVR cover in place by turning the screws in the rear and side panels. Figure 2-12 Securing the NVR Cover 800-18160 - B - 07/2014...
  • Page 38: Network Connection

    38 | Performance Series Network Video Recorder User Guide Network Connection Follow this diagram to connect your NVR to the network. Figure 2-13 Network Connections www.honeywell.com/security...
  • Page 39: Nvr Configurations

    NVR Configurations This chapter includes: • Logging into the NVR. • An overview of the NVR GUI, including live viewing, searching, and playing back. • Instructions on configuring the NVR. Logging In to Your NVR Before you can open the GUI for your NVR, you must do the following: Connect your NVR to a monitor.
  • Page 40: Logging In

    Icon Status Icon Status Recording status Video loss Motion detection Camera lock Logging In Left-click anywhere on the GUI. The System Login window appears. Figure 3-2 System Login Window Click to select the Password field. An electronic keyboard appears. www.honeywell.com/security...
  • Page 41 NVR Configurations | 41 Figure 3-3 Electronic Keyboard Enter a password by using the mouse to select characters on the GUI keyboard. Click to switch between numbers, letters (uppercase/lowercase), and punctuation/symbols. The NVR has four default accounts. Table 3-2 Default Accounts Username Password Profile...
  • Page 42: Live View

    If you fail five times at logging within 30 minutes, you will be locked out of your account. Restart the NVR to unlock it. Live View Preview Control With the preview control, you can do the following: www.honeywell.com/security...
  • Page 43: Preview Control Interface

    NVR Configurations | 43 Preview Playback • While in the preview desktop, the NVR can play back the previous 5 to 60 minutes of   recorded video from the current channel. Go to the Main Menu Setting General to configure the real-time playback settings.
  • Page 44: Playback Control

    Click to control a PTZ camera. (not supported) Click to configure the video color settings. Click to search for recorded video. Main Menu After you have logged in to the NVR, the NVR’s main menu appears. www.honeywell.com/security...
  • Page 45: Search And Playback

    NVR Configurations | 45 Figure 3-7 Main Menu Search and Playback Click to open the Search interface. Figure 3-8 Search Interface 800-18160 - B - 07/2014...
  • Page 46 In the single-window playback mode, you can select one channel from the four available. In the 4-channel playback mode, you can select whatever four channels you require. The time bar changes when you modify the playback mode or the channel option. www.honeywell.com/security...
  • Page 47 NVR Configurations | 47 Table 3-4 Search GUI Number Name Function File List Switch Button Double-click to view the snapshot/recorded file for the currently selected day. The file displays the recorded file for the first channel. The system can display up to 128 files at a time. Use ...
  • Page 48 When in full-screen playback, you can switch to When Playing Back another channel either by using the drop-down list or by scrolling your mouse. This function is not available if there is no recorded file or if the NVR is conducting a Smart Search. www.honeywell.com/security...
  • Page 49 NVR Configurations | 49 Figure 3-9 Card Number Search Interface Table 3-5 Playback Controls Button Name Function  Play/Pause There are three ways to begin playback:  • Click , the play button. • Double-click a time on the time bar. •...
  • Page 50: Information

    50 | Performance Series Network Video Recorder User Guide Information You can view the following information on the Information tab: • HDD INFO (hard disk information) • BPS (data stream statistics) • • Version • Online Users • Remote Device • Network Figure 3-10 Information Tab www.honeywell.com/security...
  • Page 51: Hdd Information

    NVR Configurations | 51 HDD Information Figure 3-11 HDD Information Tab This page shows the hard disk type, the total space, the free/available space, and the status of the HDD. You can have up to two HDDs. Table 3-6 HDD Drive Status Symbols Symbol Meaning The currently selected HDD is normal.
  • Page 52: Bps

    Click to view the HDD recording information, such as the file start Time time and file end time. View HDD Type and Click to view the HDD properties such as status, type, total space, Capacity free space, and S.M.A.R.T. Click BPS in the INFO tab to open the BPS interface. www.honeywell.com/security...
  • Page 53: Log

    NVR Configurations | 53 Figure 3-13 BPS Interface View the current video data stream (in KB/s) and the stored hard disk storage (MB/h). Click LOG in the INFO tab to open the LOG interface. The LOG tab displays system log information. Figure 3-14 Log Tab 800-18160 - B - 07/2014...
  • Page 54: Version

    Previous/Next to view other log information. For alarm events such as video loss, you can click the Playback button at the bottom right corner to play the alarm event-recorded video. Version Click VERSION in the INFO tab to open the VERSION interface. www.honeywell.com/security...
  • Page 55: Online Users

    NVR Configurations | 55 Figure 3-16 Version Tab On the Version tab, you can see the following information about your NVR: • The channel • Alarm in • Alarm out • System version • Build date • Web client software build number •...
  • Page 56: Remote Device Information Tab

    On this tab, you can view the channel status of the remote device, the connection log, etc. Channel Status: View the IP camera (IPC) status for the corresponding channel, such as motion detection, video loss, camera masking, and alarms. Figure 3-18 Channel/Device Status www.honeywell.com/security...
  • Page 57: Network Information

    NVR Configurations | 57 Connection Log: Search the IP camera log information for the corresponding channel. This includes the IP cameras that are online and offline. Figure 3-19 Connection Log Network Information Click NETWORK in the INFO tab to open the NETWORK interface. In the Network Test tab, you can test your network connection, and see the average delay and packet loss rate.
  • Page 58 While the Sniffer is working in the background, you can perform other network operations, such as logging into the Web and monitoring. Click to stop the Sniffer and return to the Sniffer interface. The NVR/system will save the packets to the specified path. The file name is Network adapter name+time. www.honeywell.com/security...
  • Page 59: Settings

    NVR Configurations | 59 Opening the Packets Use software such as Wireshark to open the packets on the PC so that a professional engineer can solve the problem. Network Load Click the NET LOAD on the Network Information configuration interface. View and follow the statistics for the device’s network adapter.
  • Page 60: Configuring The General Settings

    60 | Performance Series Network Video Recorder User Guide Figure 3-22 Setting Interface Note You need to have the proper rights to configure the Settings. Configuring the General Settings Click the GENERAL icon to open the General Settings interface. www.honeywell.com/security...
  • Page 61 NVR Configurations | 61 Figure 3-23 General Settings Interface Table 3-8 General Settings Setting Description System time Configure the system time. Date format Select from three formats: YYYY-MM-DD, MM-DD-YYYY, or DD-MM-YYYY. Date separation Select from three formats: dot (.), hyphen (-), or slash (/). format Daylight Saving Configure the DST time and date.
  • Page 62 There is no year setup on the Holiday setting. This might be confusing for holidays that do not fall on the same date each year. For example, if you set a holiday for October 30, 2014, October 30th will be considered a holiday for every year after. www.honeywell.com/security...
  • Page 63: Configuring The Encoding Settings

    NVR Configurations | 63 Table 3-8 General Settings Setting Description Mouse properties Click MouseSet to open the mouse setup interface. You can configure the mouse double-click speed. Click Default to restore the mouse settings to the default setup. Startup wizard If you check to enable the Startup wizard, then the next time the NVR restarts, it will open to the Startup wizard.
  • Page 64 Select from CBR and VBR. If you select VBR, then you can configure the video quality. Bit Rate Select from 4096, 6144, 8192, or customize the Bit Rate setting. If you choose Customize, you must enter a bit rate value. Audio/video Enable or disable the audio/video. www.honeywell.com/security...
  • Page 65 NVR Configurations | 65 Table 3-9 Encode Configurations Setting Description Overlay Click Overlay to open the Overlay interface. Cover area (privacy mask): Configure the privacy mask to block certain areas of the video. Drag the mouse to select the area. When in 1-channel mode, the NVR supports up to 4 privacy mask zones.
  • Page 66: Configuring The Schedule

    All. Click OK twice (once in the Copy interface, once in the Encode interface) to save the settings and complete the setup. Configuring the Schedule Click the Schedule icon in the Setting interface to open the Schedule interface. www.honeywell.com/security...
  • Page 67 NVR Configurations | 67 Figure 3-25 Schedule Interface Table 3-10 Schedule Configurations Parameter Function Channel Select a channel number. Select All for all channels. Week day Select a day of the week, or All. Pre-record The NVR has a buffer that allows it to "record" video that happens before an event occurs.
  • Page 68: Configuring Rs232

    Note If you select All, then the recording setup for all channels is the same, and then the Copy button disappears. Configuring RS232 Click the RS232 icon in the Setting interface to open the RS232 configuration interface. www.honeywell.com/security...
  • Page 69 NVR Configurations | 69 RS232 Configuration Interface Table 3-11 RS232 Configurations Parameter Function Function Select from six devices. Console: Use the COM or mini-end software to upgrade or debug the program. Control Keyboard: Use the special keyboard to control the NVR.
  • Page 70: Configuring The Network

    Enter the default gateway. Note The system needs to check the validity of all IPv6 addresses. The IP address and the default gateway must be in the same IP section. The specified length of the subnet prefix must have the same string. www.honeywell.com/security...
  • Page 71 NVR Configurations | 71 Table 3-12 Network Configurations Parameter Function DHCP Used to automatically search for the IP address. When the DHCP function is enabled, you can not modify the IP address, Subnet mask, or Gateway. If you have not enabled DHCP, the IP address, Subnet mask, and Gateway are all 0 by default.
  • Page 72 Configuring Network Settings Click NETWORK SETTING on the Network configuration interface. The Network Setting configuration interface opens. Figure 3-28 Network Setting Configuration Interface Click to enable a network setting configuration. Double-click to a configuration window for each network setting configuration. www.honeywell.com/security...
  • Page 73 NVR Configurations | 73 Configuring the IP Filter Figure 3-29 IP Filter Configuration Interface You can add safe ID addresses which the NVR can safely access. You can add up to 64 IP addresses. Note The NVR needs to check the validity of all IPv6 addresses. 800-18160 - B - 07/2014...
  • Page 74 Configuring the NTP Setup Before you can use NTP, you must first install an SNTP server (such as Absolute Time Server) in your PC. In Windows XP OS, you can use command net start 232 time to boot up an NTP service. www.honeywell.com/security...
  • Page 75 NVR Configurations | 75 Figure 3-30 NTP Configuration Interface Table 3-14 NTP Configurations Parameter Function Host IP Enter your PC’s IP address. Port This NVR supports TCP transmission only. The default port value is 123. Update Period The minimum value is 1. The maximum value is 65535. (Units=minute) Time Zone Select the time zone here.
  • Page 76 • Use for multiple cast broadcast in limited space You can use any IP address except for the IP addresses mentioned in Table 3-16. For example, you can use the following: • Multiple cast IP: 235.8.8.36 • Multiple cast port: 3666 www.honeywell.com/security...
  • Page 77 NVR Configurations | 77 After you have logged onto the web client, the web client can automatically get the multiple cast address, and add it to the multiple cast groups. You can enable the real-time monitor function to view the view. Configuring the PPPoE Settings Figure 3-32 PPPoE Configuration Interface...
  • Page 78 DDNS function. Select the Honeywell DDNS server (which is free) to enable the DDNS function. Server IP This is the DDNS server IP address. Under Honeywell DDNS, the default server address is www.hennvr-ddns.com. Mode Select Auto or Manual. The default is Auto. If you select Manual, then you must enter a domain name.
  • Page 79 NVR Configurations | 79 Note The NNDS type can include: Honeywell DDNS, CN99 DDNS, NO-IP DDNS, Quick DDNS, and Dyndns DDNS. All of these types of DDNS can be valid at the same time. Select which one you need. Note Do not register frequently.
  • Page 80 Click to restore the UPnP default port settings, which is the HTTP, TCP, and UDP for the NVR. Add to the List Click to add the mapping relationship. Delete Click to remove a mapping item. Double-click the UPnP item in the list to configure it. A configuration window appears. www.honeywell.com/security...
  • Page 81 NVR Configurations | 81 Figure 3-35 Port Info Configuration Interface Configuring the WIFI Settings The Network Settings interface shows the WIFI connection status. The interface shows the current connection status and the IP address, if there is a connection. Figure 3-36 WIFI Connection Status Double-click WIFI Setting to open the WIFI Setting interface.
  • Page 82 Check to enable Auto Connect WIFI. The NVR automatically connects to the previous hotspot. Refresh Click to refresh the list of found hotspots. When the list is refreshed, the system automatically adds any previously configured information such as a password. www.honeywell.com/security...
  • Page 83 NVR Configurations | 83 Table 3-19 WIFI Setting Functions/Control Button/Control Description Disconnect Click to disconnect from the hotspot. Connection Click to connect to the hotspot. The NVR needs to turn off the current connection and then connect to a new hotspot, if you have selected a new one.
  • Page 84 User Name Enter the user name for logging in to the sender’s email box. Password Enter the login password here. Sender Enter the sender’s email address. Title Enter an email subject. You can use up to 32 letters or numbers. www.honeywell.com/security...
  • Page 85 NVR Configurations | 85 Table 3-20 Email Configurations Parameter Description Receiver Enter the receiver’s email address. You can enter up to 3 email addresses. SSL enable The NVR supports an SSL encryption box. Event Interval The interval for sending ranges from 0 to 3600 seconds. 0 means that there is no interval.
  • Page 86 The system FTP server also supports uploading to multiple NVRs on one FTP server. You can Multiple NVRs create multiple folders under this FTP. onto an FTP Double-click FTP in the Network Setting configuration window. Server Figure 3-42 Network Setting Configuration Interface The FTP configuration interface appears. www.honeywell.com/security...
  • Page 87 NVR Configurations | 87 Figure 3-43 FTP Configuration Interface Click to enable the FTP function. Enter an FTP server address, port, and remote directory. Table 3-21 FTP Configurations Parameter Description User Name The same user name that you used for logging in to the FTP. Password The same password that you used for logging in to the FTP.
  • Page 88 Use the corresponding software tool (MIB Builder and MG-SOFT MIB Browser, plus two MIB files: BASE-SNMP-MIB, and NVR-SNMP-MIB) to connect to the NVR. The corresponding device configuration information appears after you have successfully connected. Double-click SNMP in the Network Setting configuration window. The SNMP configuration interface appears. www.honeywell.com/security...
  • Page 89 NVR Configurations | 89 Figure 3-45 SNMP Configuration Interface Click to enable SNMP. Enter in the Trap Address field the IP address for the PC that is running the software. You can use the default settings for the other items. Compile the two MIB files.
  • Page 90: Configuring Alarms

    The server IP address can also be the domain. However, you need to register the domain name before you can run the proxy device server. Configuring Alarms Click the Alarms icon in the Setting interface to open the Alarms configuration interface. www.honeywell.com/security...
  • Page 91 NVR Configurations | 91 Figure 3-47 Alarms Configuration Interface Table 3-22 Alarm Configurations Parameter Description Event Type Select from four types: Local input alarm: The alarm signal system detects from the alarm input port. Network input alarm: An alarm signal from the network. IPC external alarm: The on/off alarm signal from the camera, which activates the local NVR to receive the IP camera’s alarm if there is an alarm occurring at the camera.
  • Page 92 Days with an alarm period from 8:30 to 17:30, and then Configure a Monday alarm period for 7:10 to 18:00, the Monday alarm period overrides the Work Day alarm period. So on Mondays, the alarm period will be 7:10 to 18:00. www.honeywell.com/security...
  • Page 93 NVR Configurations | 93 Table 3-22 Alarm Configurations Parameter Description Anti-dither Select an anti-dither time, from 5s to 600s. The anti-dither time starts when a second alarm is detected, and it determines what happens when a second alarm is detected. It determines if a second alarm will trigger another alarm action such as showing a screen alert, sending an email, starting a buzzer, flashing a light, taking a snapshot, or recording video.
  • Page 94 Set the alarm input as the local alarm, and then select the recording channel. The NVR will record this channel when an alarm is detected. Note The system begins the alarm-triggered recording instead of motion detection-triggered recording if the local alarm and the motion detection event occur at the same time. www.honeywell.com/security...
  • Page 95: Configuring Detection Settings

    NVR Configurations | 95 Configuring Detection Settings In the Detect configuration interface, you can configure the event detection settings. There are three types of detection: • Motion Detection • Video Loss Detection • Camera Masking Detection Note You can not configure a detection region or sensitivity for Video Loss. You can not configure a detection region for Camera Masking.
  • Page 96 96 | Performance Series Network Video Recorder User Guide Figure 3-48 Detect Configuration Interface Table 3-23 Motion Detection Configurations Configuration Description Event Type Select the event detection type. Select from Motion Detection, Video Loss, or Camera Masking. Channel Select a channel. Enable Click to enable event detection. www.honeywell.com/security...
  • Page 97 NVR Configurations | 97 Table 3-23 Motion Detection Configurations Configuration Description Region Configure the event detection region. 1. Click Select. The area selection window opens. There are 396 (PAL) or 330 (NTSC) small zones. Green: Indicates the current cursor position. Grey: Indicates the event detection zone.
  • Page 98 7:10 to 18:00. 4. Click OK. Alarm Out Select the device output port, from 1 to 3. Select the corresponding port(s) so the system can activate the corresponding alarm devices when an alarm occurs. www.honeywell.com/security...
  • Page 99 NVR Configurations | 99 Table 3-23 Motion Detection Configurations Configuration Description Latch When a motion detection event is complete, the system automatically delays, for a specified time, the NVR from detecting new motion detection events. Show message Configure the system to automatically pop up a message in the local view screen when an alarm occurs.
  • Page 100 Figure 3-49 Video Loss Configuration Interface Table 3-24 Video Loss Detection Configurations Configuration Description Event Type Select the event detection type. Select from Motion Detection, Video Loss, or Camera Masking. Channel Select a channel. Enable Click to enable event detection. www.honeywell.com/security...
  • Page 101 NVR Configurations | 101 Table 3-24 Video Loss Detection Configurations Configuration Description Period Configure when the event detection area is active. 1. Click Set. The Set configuration interface appears. 2. Select a day of the week, or Work Day or Free Day. Note If you select Work Day or Free Day, a Set button appears so you can configure which days are Work...
  • Page 102 In the Detection interface, the copy-and-paste function is only valid for the same type of event detection. You can not copy a channel setup in video loss mode to camera masking mode. TIP! You can enable a preset, tour, or pattern activation for when video loss occurs. www.honeywell.com/security...
  • Page 103 NVR Configurations | 103 Configuring Camera Masking Settings If something masks or blocks part of the camera lens, or if the output video turns to one color due to a change in the environment’s lighting, the system can alert you to guarantee video continuity.
  • Page 104 Latch When a motion detection event is complete, the system automatically delays, for a specified time, the NVR from detecting new video loss detection events. www.honeywell.com/security...
  • Page 105 NVR Configurations | 105 Table 3-25 Camera Masking Detection Configurations Configuration Description Show message Configure the system to automatically pop up a message in the local view screen when an alarm occurs. Alarm upload Click to enable the system to upload the alarm signal to the network (including an alarm center and the web client).
  • Page 106: Configuring Display Settings

    106 | Performance Series Network Video Recorder User Guide Configuring Display Settings Click the DISPLAY icon in the Setting interface to open the Display configuration interface. www.honeywell.com/security...
  • Page 107 NVR Configurations | 107 Figure 3-51 Display Configuration Interface Table 3-26 Display Configurations Configuration Description Transparency Adjust the transparency of the GUI overlay. Select from 128 to 255. Channel Name Customize the channel name. You can enter up to 31 characters.
  • Page 108: Configuring Default Settings

    In the Default interface, you can click to select what parameters are returned to their default settings. Choose from: • Select All • General • Remote Device • Schedule • RS232 • Network • Alarm • Detect • Pan/Tilt/Zoom • Display • Channel Name www.honeywell.com/security...
  • Page 109: Connecting To And Configuring The Remote Devices/Cameras

    8Mbps. It supports 100/120 @ 1080p. The delay time for each channel is below 500 ms. Your NVR supports IP cameras from many popular manufacturers such as Honeywell, Sony, Hitachi, Dynacolor, Axis, Samsung, Arecont, Dahua, and Onvif. Just enter the camera’s URL address, user name, and password to log in to the camera.
  • Page 110: Configuring The Remote Device/Camera

    Switch Settings Configuration Interface Enter values for the IP Address, Subnet Mask, and Gateway. Click OK to save these settings. Configuring the Remote Device/Camera Click the REMOTE DEVICE icon in the Main Menu to open the Remote Device configuration interface. www.honeywell.com/security...
  • Page 111 NVR Configurations | 111 Figure 3-54 Remote Device Configuration Interface Table 3-27 Remote Device Configurations Configuration Description IP Search Click to search for an IP address. Click to connect to the selected, found IP device (camera), and add it to the Added device list.
  • Page 112 If there is no IP camera connected, the GUI shows Figure 3-56. Figure 3-56 Short-cut to Remote Device Configuration Interface Click the + in the center of the Preview interface for the channel which is not connected to an IP camera. The Remote Device configuration interface appears. www.honeywell.com/security...
  • Page 113: Advanced Configurations

    NVR Configurations | 113 Figure 3-57 Remote Device Configuration Interface Advanced Configurations Click the ADVANCED icon in the Main Menu to open the ADVANCED configuration interface. The ADVANCED configuration interface appears. Figure 3-58 Advanced Configuration Interface 800-18160 - B - 07/2014...
  • Page 114: Configuring Hdd Management

    114 | Performance Series Network Video Recorder User Guide Configuring HDD Management In the HDD MANAGE configuration window, you manage the Hard Disk Drive and view its current HDD type, status, capacity, and record time. Figure 3-59 HDD MANAGE Configuration Interface www.honeywell.com/security...
  • Page 115 NVR Configurations | 115 When the HDD is working properly, you see an O. When an HDD error has occurred, you see an X. Table 3-28 HDD MANAGE Configurations Configuration Description Alarm Set Click Alarm Set. The Alarm Set configuration interface appears.
  • Page 116 Configure the HDDs for the main stream, the extra stream, and for snapshots as well. The main and extra stream configurations for one channel can be saved to different groups. Channel: Displays the actual channel number for the current NVR. www.honeywell.com/security...
  • Page 117: Configuring Abnormality Settings

    NVR Configurations | 117 HDD Group: The SN of the HDD Group management. See Configuring HDD Group Settings on page 115. Note Ensure that you have set the HDD Group for each channel. If you fail to set the HDD Group for a channel, then you will not be able to save the current setup. Note When you change the HDD Group settings, the system will save the recorded video and snapshots, then reboot.
  • Page 118 Go to Main    Menu Setting Network Email to configure the email settings. See Configuring the Email Settings on page Buzzer Click to enable the Buzzer function. When an alarm occurs, the buzzer beeps. www.honeywell.com/security...
  • Page 119: Configuring Alarm Output

    NVR Configurations | 119 Configuring Alarm Output Click ALARM OUTPUT in the ADVANCED configuration interface. The ALARM OUTPUT configuration interface appears. Figure 3-63 ALARM OUTPUT Configuration Interface Click to make your selections, and then click OK to save the changes. Configuring Manual Recording Settings Note You must have proper rights to configure the Recording settings.
  • Page 120: Configuring Account Settings

    In the ACCOUNT configuration interface, you can do the following: • Add a new user • Modify a user • Add a group • Modify a group • Modify a password Click ACCOUNT in the ADVANCED configuration interface. The ACCOUNT configuration interface appears. www.honeywell.com/security...
  • Page 121 NVR Configurations | 121 Figure 3-65 ACCOUNT Configuration Interface Account Naming Conventions The maximum length for the account name and user name is 6 bytes. There cannot be a space at the beginning or the end of the name string. But there can be a space in the middle.
  • Page 122 The procedures for adding a user and modifying a user are similar. The Add User configuration interface is shown in this example. Click Add User or Modify User in the ACCOUNT configuration interface. The Add User or Modify User configuration interface opens. www.honeywell.com/security...
  • Page 123 NVR Configurations | 123 Figure 3-67 Add User Configuration Interface Enter a User name, a Password (twice), and Memo information, if required. Click Reuseable to enable the Reuseable function. See Reusable Function on page 121. Click to enable privileges for this user. TIP! We recommend that general user account rights are less than administrator account user rights.
  • Page 124: Configuring Automatic Maintenance Settings

    Figure 3-69 AUTO MAINTAIN Configuration Interface Select from the drop-down lists a day and time for automatically rebooting the system. Select from Never, Every day, Every Sunday, Every Monday, Every Tuesday, Every Wednesday, Every Thursday, Every Friday, or Every Saturday. www.honeywell.com/security...
  • Page 125: Configuring Backup

    NVR Configurations | 125 Select from the drop-down lists when the system automatically deletes the old files. Select either Never or Customized. If you select Customized, then you can enter how many days until the system next automatically deletes the old files. Click OK to save the new settings.
  • Page 126 If you shut down the device, a process bar appears for your reference. The system waits for 3 seconds and then shuts down. You can not cancel the shut down sequence after it has begun. Note You might need to enter your password to shut down the NVR. www.honeywell.com/security...
  • Page 127: Honeywell Configuration Tool

    Starting the Honeywell Configuration Tool You must install the Honeywell Configuration Tool before you can use it to discover IP devices. Installing the Honeywell Configuration Tool Insert the Software CD that came with your NVR into your PC. Navigate to and double-click Honeywell Config Tool to install the configuration tool software.
  • Page 128 128 | Performance Series Network Video Recorder User Guide Figure 4-1 Honeywell Config Tool Wizard Click Next to begin the installation. The User License Agreement page appears. Figure 4-2 User License Agreement Page Click to select I agree, and then click Install to install the software.
  • Page 129: Opening The Honeywell Configuration Tool, Searching For Devices, And Opening A Web Client

    Installation is Complete Page Click Enjoy Now to open and use the Config Tool. Opening the Honeywell Configuration Tool, Searching for Devices, and Opening a Web Client In the Config Tool, you will find the IP addresses for the IP devices (NVRs and IP cameras).
  • Page 130: Upgrading A Single Device (Ip Camera Or Nvr)

    For the following, examples of upgrading an IP camera are shown. The procedures for upgrading an NVR are similar. Open the ConfigTool software. Figure 4-5 ConfigTool Login Select from the list the device you want to upgrade. Click Login to log in to the device. www.honeywell.com/security...
  • Page 131 Honeywell Configuration Tool | 131 If you do not select a device before clicking Login, you will get a Connection Note Error message. Figure 4-6 Device Upgrade Login Interface Click OK. The Config Upgrade interface appears. Figure 4-7 Config Upgrade Interface Click OpenFile to select the upgrade file, and then click Upgrade to begin the upgrade.
  • Page 132 132 | Performance Series Network Video Recorder User Guide Figure 4-8 Device Offline Message Click OK to close the Device Offline warning message, and to return to the Upgrade interface. Figure 4-9 Upgrade Interface Log into the device again. www.honeywell.com/security...
  • Page 133: Upgrading The Ip Devices (Batch Upgrade)

    Honeywell Configuration Tool | 133 If you do not select a device before clicking Login, you will get a Connection Note Error. Upgrading the IP Devices (Batch Upgrade) Note For the following, examples of upgrading an IP camera are shown. The procedures for upgrading an NVR are similar.
  • Page 134 Click Open to find and select the upgrade file. The Open interface appears. Figure 4-12 Open Interface Select the upgrade firmware, and then click Open or double-click the file to open it. The Open interface closes and you return to the Upgrade interface. www.honeywell.com/security...
  • Page 135 Honeywell Configuration Tool | 135 Figure 4-13 Upgrade Interface Click to select the devices you want to upgrade. Their row turns blue when selected. Click Upgrade to begin the batch upgrade. A message appears in the Upgrade State fields for each selected IP camera to show the batch upgrade progress.
  • Page 136: Modifying The Ip Address

    136 | Performance Series Network Video Recorder User Guide A message appears to show that the batch upgrade procedure is successful. Figure 4-15 Batch Upgrade Successful Message Modifying the IP Address Open the ConfigTool software if it is not already open. Figure 4-16 ConfigTool Login www.honeywell.com/security...
  • Page 137 Honeywell Configuration Tool | 137 Select from the list the device you want to modify. Click Login to log in to the device. Figure 4-17 Selecting Net in the ConfigTool Click Net to open the Net tab. Enter the new IP Address, and the corresponding Subnet Mask and Gateway.
  • Page 138 138 | Performance Series Network Video Recorder User Guide www.honeywell.com/security...
  • Page 139: Web Operation

    Web Operation This chapter includes: • A description of the NVR web client. • Descriptions about setting up and operating the NVR web client. Preparing to Use the Device Web Client PC Requirements Table 5-1 PC Requirements Component Minimum Requirement Processor Quad core System memory (RAM)
  • Page 140: Before You Log In

    The current NVR supports various browsers such as Apple Safari, Mozilla Firefox, and Google Chrome. The NVR supports only 1-channel monitoring on an Apple PC. Logging In Open a Web browser window. Note These instructions were created using IE. You can use Internet Explorer (IE), Safari, Chrome, or FireFox. www.honeywell.com/security...
  • Page 141 Web Operation | 141 Figure 5-1 IE Window Enter the IP address Enter the NVR IP address in the address field. For example, if your NVR’s IP address is 192.168.1.108, then enter http://192.168.1.108 in the address field. A message pops up asking if you want to install webrec.cab control. Click Yes to install webrec.cab control.
  • Page 142 142 | Performance Series Network Video Recorder User Guide Figure 5-2 Configuring the ActiveX Controls When installation is successful, the login interface appears. Figure 5-3 Login Interface Enter your username (default: admin) and password (default: 1234). www.honeywell.com/security...
  • Page 143: Lan Mode

    Web Operation | 143 Note For security, we recommend that you modify your password on your first log in. LAN Mode The LAN main window, which is divided into 9 main sections. Figure 5-4 LAN Mode Main Window Section 1: Function Buttons Figure 5-5 LAN Main Window Function Buttons 800-18160 - B - 07/2014...
  • Page 144: Section 2: Monitor Channels

    Section 4: Start Talk Button Figure 5-8 Start Talk Button  Click to enable communication. Click in the control panel on the right to select the bi-directional communication mode. There are four options for the communication mode: DEFAULT, G711a, G711u, and PCM. www.honeywell.com/security...
  • Page 145: Section 5: Instant Record Button

    Web Operation | 145 After you enable bi-directional communication, the system will not encode the audio data from that one channel. See Bi-Directional Communication Connection on page 34 for the audio connections. Section 5: Instant Record Button Figure 5-9 Instant Record Button Click Instant Record, and the button turns blue.
  • Page 146: Section 9: Viewer Configuration Controls

    Click to switch to switch to four channel viewing. Real-Time Monitoring Left-click a channel name in Section 2, the Monitors Channel section, to select that channel for viewing. The video window shows statistics about the video. Figure 5-11 Live View Video Window www.honeywell.com/security...
  • Page 147: Configuring Image/Alarm Out Settings

    Web Operation | 147 Table 5-3 Live View Video Window Controls Table 5-4 Live View Video Window Controls Control Description Display Device Shows the following information about the video: Information • IP address • Channel number • Bit rate • Decoding mode: Select either M for Main stream or S for sub stream.
  • Page 148: Configuring Alarm Output

    Click to open the Alarm Out configuration interface. Figure 5-13 Alarm Out Configuration Interface Disable/enable the alarm signal for the corresponding port. Playing Back Recorded Video Click the Playback tab at the top of the Main window. The Playback interface appears. www.honeywell.com/security...
  • Page 149 Web Operation | 149 Figure 5-14 Playback Interface Select a recording type, recording date, window display mode, and channel name to select video for playback. Click File List, and the system displays a list of recorded video clips that match the search criteria from step Figure 5-15...
  • Page 150: Downloading Video

    For one-channel playback, the system can not play back and download at the same time. Downloading Video After generating a list of recorded video clips by clicking File List (see Playing Back Recorded Video on page 148), select the files you want to download, then click Download ( www.honeywell.com/security...
  • Page 151: Loading More

    Web Operation | 151 Figure 5-17 Downloading Recorded Video The Download button becomes the Stop button, and it indicates the downloading progress (in a percentage). Go to your default Saved Path file to view the downloaded files. See Configuring the Save Path on page 159.
  • Page 152: Enabling And Disabling Alarms

    In this window, you can search for recordings or snapshots. Select the channel, recording type, and the recording time. Enabling and Disabling Alarms Click the Alarm tab at the top of the Main window. The Alarm configuration interface appears. Note For information about configuring alarms, see Configuring Alarms on page 179. www.honeywell.com/security...
  • Page 153 Web Operation | 153 Figure 5-19 Alarm Configuration Interface Table 5-6 Alarm Configurations Configuration Type Configuration Description Motion Detection Click to enable Motion Detection. The system will then trigger an alarm when motion is detected under the specified circumstances. Video Masking Click to enable Video Masking.
  • Page 154: Configuring Settings

    Network settings, including wifi and 3G • Email settings • UPnP settings • Automatic registration settings Configuring Remote Settings Remotely Adding a Device/Camera Click the arrow beside REMOTE to expand the REMOTE selection tree. Click Add Device to open the Add Device configuration interface. www.honeywell.com/security...
  • Page 155 Web Operation | 155 Figure 5-20 Remotely Adding a Device Configuration Window Table 5-7 Remote - Add Device Configurations Configuration Description Device Search Click Device Search, and you can view the device information for all found devices. You can see the camera’s IP address, port, device name, manufacturer, and type.
  • Page 156: Remotely Configuring Video And Audio

    5-21. 2. Select a channel from the drop-down list. Only disconnected channels are shown. Note The NVR supports cameras from Honeywell, Panasonic, Sony, Dynacolor, Samsung, AXIS, Arecont, Dahua, and cameras with ONVIF-standard protocol. Note If you do not enter an IP address, the system uses the default IP address 192.168.0.0, and the system does...
  • Page 157 Web Operation | 157 Figure 5-22 Video&Audio Configuration Interface Table 5-8 Video&Audio Configuration Interface Configuration Description Channel Select a channel from the drop-down list. Code Stream Type • Select from Regular, Motion, and Alarm. You can select a different encoder frame rates for different recorded events. •...
  • Page 158 Select from six levels of image quality. Snapshot Set the snapshot frequency, from 1 snapshot per second (SPL) Frequency to 7 SPL. Configuring Video Overlay Click Overlay in the Video&Audio configuration interface to open the Video Overlay configuration interface. www.honeywell.com/security...
  • Page 159 Web Operation | 159 Figure 5-24 Video Overlay Configuration Interface Table 5-10 Video Overlay Configurations Configuration Description Channel Select a channel from the drop-down list. Cover-Area Click to enable the Monitor. Click Set to configure a privacy mask for the Preview or Monitor. The system supports up to four privacy mask zones.
  • Page 160: Configuring The Channel Name

    Click Browse to select the upgrade file. Or use the filter to select several network cameras for upgrading at the same time. Configuring Network Settings Click the Network arrow to expand the Network selection tree. Configuring TCP/IP Settings Click TCP/IP in the Network configuration interface to open the TCP/IP configuration interface. www.honeywell.com/security...
  • Page 161 Web Operation | 161 Figure 5-27 TCP/IP Configuration Interface Table 5-11 TCP/IP Configurations Configuration Description Mode There are two modes: Static and DHCP. • The IP address, submask, and gateway is inactive and not configurable when you select the DHCP mode to automatically search for the IP address.
  • Page 162: Configuring The Network Connection

    RTSP Port The default is 554. Configuring Wifi Note This section applies only to devices with Wifi capability, such as tablet computers, smartphones, and laptop computers. Click Wifi in the Network configuration interface to open the Wifi configuration interface. www.honeywell.com/security...
  • Page 163: Configuring Cdma/Gprs For 3G

    Web Operation | 163 Figure 5-29 Wifi Configuration Interface Click to enable Wifi. Click Search SSID to generate a list of all the wireless network information. Double-click the name of a wireless device to connect to it. Note Click Refresh to update the list of wireless network information. Configuring CDMA/GPRS for 3G Click 3G in the Network configuration interface to open the 3G configuration interface.
  • Page 164: Configuring The Mobile Setup For 3G

    The Pulse Interval here is for the extra stream only. This field is inactive if you are using a main stream monitor. Configuring the Mobile Setup for 3G Click the Mobile Setup tab in the Network Configuration interface to open the Mobile Setup configuration interface. www.honeywell.com/security...
  • Page 165: Configuring Pppoe

    Web Operation | 165 Figure 5-31 Mobile Setup Configuration Interface Activate/deactivate 3G connected phones or mobile phones, or the phone you configured to get alarm messages. Configuring PPPoE Click PPPoE in the Network configuration interface to open the PPPoE configuration interface.
  • Page 166: Configuring Ddns

    Your self-defined domain name. Email Address Server email address. Honeywell DDNS The Honeywell DDNS function works with a special DDNS server and special Professional Surveillance Software (PSS). Click DDNS in the Network configuration interface to open the PPPoE configuration interface. www.honeywell.com/security...
  • Page 167 Web Operation | 167 Figure 5-33 DDNS Configuration Interface Operation Before you can use Honeywell DDNS, you need to enable this service and configure the proper server address, port value, and domain name. Table 5-15 DDNS Configurations Parameter Description DDNS Type You can select the DDNS protocol from the drop-down list, and then enable the DDNS function.
  • Page 168: Configuring The Ip Filter

    Click to enable Trusted Sites, and only the listed IP addresses can access the current NVR. Click to enable Blocked Sites, and the listed IP addresses can not access the current NVR. Configuring Email Settings Click Email in the Network configuration interface to open the Email configuration interface. www.honeywell.com/security...
  • Page 169 Web Operation | 169 Figure 5-35 Email Configuration Interface. Table 5-16 Email Configurations Parameter Description Enable Click to enable the email function. SMTP server Enter the email SMTP server IP. Port Enter the corresponding port. Anonymous Only available if the server supports the anonymity function. This function allows you to automatically log in anonymously, so you do not need to enter your user name, password, or sender’s information.
  • Page 170: Configuring Upnp

    Enable UPnP from the internet. If your UPnP is enabled in the Windows OS, then the NVR can automatically detect it through the My Network Places. Click UPnP in the Network configuration interface to open the UPnP configuration interface. www.honeywell.com/security...
  • Page 171: Configuring Snmp

    Web Operation | 171 Configuring UPnP Figure 5-36 UPnP Configuration Interface Configuring SNMP SNMP allows the communication between the network management work station software and the proxy of the managed device. It is reserved for a third party developer. Click SNMP in the Network configuration interface to open the SNMP configuration interface. 800-18160 - B - 07/2014...
  • Page 172: Configuring Multicast

    CPU load. The source host can send out just one data for transit. This function also depends on the relationship of the group member and the router group. www.honeywell.com/security...
  • Page 173: Configuring Auto Registration Settings

    Web Operation | 173 Click Multicast in the Network configuration interface to open the Multicast configuration interface. Figure 5-38 Multicast Configuration Interface Configuring Auto Registration Settings Auto Register allows the device to automatically register to the proxy you have specified. This allows you to use the client-end to access the NVR through the proxy.
  • Page 174: Configuring Detection Settings

    You can configure the system to generate a motion detection alarm when the minimum amount of motion (as defined by you) is detected in the video. Click Detect in the Event configuration interface to open the Detect configuration interface. Figure 5-40 Detect Configuration Interface www.honeywell.com/security...
  • Page 175 Web Operation | 175 Table 5-18 Motion Detection Configurations Configuration Description Enable Click to enable motion detection. Select a channel from the drop-down list. Period Define a period during which motion detection is active. 1. Click Set. The Set configuration interface appears. 2.
  • Page 176 Select the device output port, from 1 to 3. Select the corresponding port(s) so the system can activate the corresponding alarm devices when an alarm occurs. Latch The system can delay the alarm output for a specified time after an alarm ends. The value ranges from 1s to 300s. www.honeywell.com/security...
  • Page 177 Web Operation | 177 Table 5-18 Motion Detection Configurations Configuration Description PTZ Activation When PTZ activation is configured, the system can activate (not supported) PTZ operation when an alarm is detected. 1. Click Set to open the PTZ Activation configuration interface.
  • Page 178: Configuring For Video Loss Detection

    Click Video Loss in the Event configuration interface to open the Video Loss configuration interface. Figure 5-41 Video Loss Configuration Interface The configuration for Video Loss Detection is very similar to the configuration for Motion Detection. Please see Configuring for Motion Detection on page 174 for more information. www.honeywell.com/security...
  • Page 179: Configuring For Camera Masking

    Web Operation | 179 Configuring for Camera Masking You can configure the system to generate a camera masking alarm when the minimum amount of masking (as defined by you) is detected in the video. Click Camera Masking in the Event configuration interface to open the Camera Masking configuration interface.
  • Page 180 Schedule to configure the current channel for scheduled recording. See Configuring Local Storage for Schedules on page 187. Delay The system can delay recording for a specified amount of time after an alarm has ended. Select from 10s to 300s. www.honeywell.com/security...
  • Page 181 Web Operation | 181 Table 5-19 Local Alarm Configurations Configuration Description Alarm Out Select the device output port, from 1 to 3. Select the corresponding port(s) so the system can activate the corresponding alarm devices when an alarm occurs. Latch The system can delay the alarm output for a specified time after an alarm ends.
  • Page 182: Configuring Net Alarms

    Configure the External Alarms so that the NVR can detect alarm signals from the IP cameras. The system does not support anti-dither and sensor type setup. Click IPC External Alarm in the Alarm configuration interface to open the IPC External Alarm configuration interface. www.honeywell.com/security...
  • Page 183: Configuring For No Signal

    Web Operation | 183 Figure 5-45 IPC External Alarm Configuration Interface The configuration for IPC External Alarms is very similar to the configuration for Local Alarms. Please see Configuring Local Alarms on page 179 for more information. Configuring for No Signal The system can generate an alarm if the network camera goes offline.
  • Page 184: Configuring For Abnormalities

    Select the device output port, from 1 to 3. Select the corresponding port(s) so the system can activate the corresponding alarm devices when an alarm occurs. Latch The system can delay the alarm output for a specified time after an alarm ends. The value ranges from 1s to 300s. www.honeywell.com/security...
  • Page 185: Configuring Storage

    Web Operation | 185 Table 5-20 Configuring for Abnormalities Configuration Description Show Message Click to enable a pop-up message on your local host PC screen to let you know an alarm has occurred. Alarm Upload The system can upload the alarm signal to the center (including the alarm center).
  • Page 186 Figure 5-48 Schedule Configuration Interface The schedules are color-coded by type: • Green: General recording/snapshot. • Yellow: Motion detection recording/snapshot. • Red: Alarm recording/snapshot. • Blue: MD&Alarm recording/snapshot. Click Set. The Set configuration interface opens. Figure 5-49 Set Configuration Interface www.honeywell.com/security...
  • Page 187: Configuring Local Storage For Schedules

    Web Operation | 187 Configure the schedule, then click Save. Table 5-21 Schedule Configurations Configuration Description Channel Select a channel from the drop-down list. Regular Check to enable the Regular schedule mode. Motion Check to enable the Motion Detection schedule mode. Alarm Check to enable the Alarm mode.
  • Page 188: Configuring Recording Settings

    This is the highest priority setting. Enable the corresponding channel to record, no matter the period that was configured in the Recording setup. Stop the corresponding channel from recording, no matter the period that was configured in the Recording setup. www.honeywell.com/security...
  • Page 189: Configuring The Channel For Schedules

    Web Operation | 189 Configuring the Channel for Schedules Click Channel in the Schedule configuration interface to open the Channel configuration interface. Figure 5-53 Channel Configuration Interface Configuring the Main Stream Channel Select an HDD Group from the drop-down menu, then click Save. See Figure 5-53.
  • Page 190: Configuring Settings

    Configuring Preview Control Settings on page 201. (not supported) • Preview Control settings such as single channel view or multiple channel view. See Configuring Preview Control Settings on page 201. Configuring General Settings Click the General arrow to expand the General selection tree. www.honeywell.com/security...
  • Page 191: General Settings

    Web Operation | 191 Figure 5-56 General Settings General Settings Table 5-23 General Settings Configurations Configuration Description Device Name Enter a device name. Device No. Enter a channel number. Language Select a GUI language from the drop-down list. Note You need to reboot the device/NVR to activate this change.
  • Page 192: Holiday Settings

    Enter the NTP time server port. Upgrade Period Configure the synchronization period between the NVR and the NTP time server. Holiday Settings Click the Holiday Settings tab in the General settings configuration interface to open the Holiday Settings configuration interface. www.honeywell.com/security...
  • Page 193: Configuring Account Settings

    Web Operation | 193 Figure 5-58 Holiday Settings Configuration Interface Click on a date to add a holiday, then click Save. Configuring Account Settings Some Basic User and Group Rules • You can use up to 6 characters for user names and group names. You can not use a space at the beginning or end of a name.
  • Page 194: Configuring User Settings

    Note User rights can not exceed group rights. TIP! General users should have fewer rights than administrators. Adding a User Click Add User. The Add User configuration interface opens. www.honeywell.com/security...
  • Page 195 Web Operation | 195 Figure 5-60 Add User Configuration Interface Enter a Username and a Password. Re-enter the Password to confirm it. Select a Group. Select System, Playback, and Real-Time Monitor privileges. Click Save to save these new settings. Modifying a User Click under Modify to open the Modify User configuration interface.
  • Page 196: Configuring Group Settings

    Note Passwords can have up to 6 characters, numbers only. Users with admin rights can modify the password of other users. Configuring Group Settings Click the Group tab in the Account configuration interface to open the Group configuration interface. www.honeywell.com/security...
  • Page 197 Web Operation | 197 Figure 5-62 Group Configuration Interface Adding a Group Click Add Group in the Group Account configuration interface. Figure 5-63 Add Group Configuration Interface Enter a Group name. Select System, Playback, and Real-time Monitor privileges. Click Save to save these new settings. Modifying a Group Click under Modify to open the Modify Group configuration interface.
  • Page 198: Configuring Display Settings

    198 | Performance Series Network Video Recorder User Guide Figure 5-64 Modify Group Configuration Interface Modify the Group privileges, then click Save to save the changes. Configuring Display Settings Click Display in the General settings configuration interface to open the GUI settings configuration interface. www.honeywell.com/security...
  • Page 199: Enabling And Disabling Alarm Out Settings

    Web Operation | 199 Figure 5-65 GUI Configuration Interface Table 5-25 GUI Configurations Configuration Description Resolution Select from four options: 1920x1080, 1280x1024 (default), 1280x720, and 1024x768. Note You need to reboot the NVR to activate changes to the resolution. Transparency Configure the transparency of the GUI display.
  • Page 200: Returning To Default Settings

    Click Default in the General settings configuration interface to open the Default settings interface. Figure 5-67 Default Settings Interface Click to enable the Default settings, then click Default. Configuring Backup Settings Click Config Backup in the General settings configuration interface to open the Import&Export settings interface. www.honeywell.com/security...
  • Page 201: Configuring Automatic Maintenance Settings

    Web Operation | 201 Figure 5-68 Import&Export Interface Table 5-26 Configuration Backup/Import&Export Interface Configuration Description Browse Click to select a file for importing. Config Import Click to import the local setup files to the NVR. Config Export Click to export the corresponding web client setup to your PC. Configuring Automatic Maintenance Settings Click Auto Maintain in the General settings configuration interface to open the Auto Maintain settings configuration interface.
  • Page 202: Configuring System Information

    Here you can view the recording channel, the alarm input/output information, the software version, and the release date. None of these values can be changed; they are viewable only. Configuring the Log Click Log in the System menu to open the Log configuration interface. www.honeywell.com/security...
  • Page 203: Viewing The Online Users

    Web Operation | 203 Figure 5-72 Log Configuration Interface Table 5-27 Log Configurations Configuration Description Begin Time Set a start time for the log. End Time Set an end time for the log. Type Select from System Operation, Configuration Operation, Data Operation, Event Operation, Record Operation, User Management, Log Clear, and All.
  • Page 204: Logging Out

    204 | Performance Series Network Video Recorder User Guide Figure 5-73 Online User Configuration Interface You can view what users are currently online. Logging Out Click the Logout tab in the Main Menu. The NVR returns to the Login interface. Figure 5-74 Login Interface www.honeywell.com/security...
  • Page 205: Appendix A Troubleshooting

    Troubleshooting Prior to calling Honeywell technical support, refer to the following topics for possible solutions to problems with your NVR. To contact the Honeywell Video Systems technical support team, call 1-800-323-4576 (North America only) or send an e-mail to https://www.honeywellsystems.com/ss/techsupp/index.html. See the back cover for international contact information.
  • Page 206: Problem: The Nvr Cannot Detect The Hard Disk

    Problem: Motion detection does not work Possible solutions: • Check that the period setup is correct. [Motion detection active period?] See Configuring the Schedule on page • Check the motion detection zone setup. • Check that the motion sensitivity level is not too low. www.honeywell.com/security...
  • Page 207: Problem: You Can Not Log Into The Nvr Or Web Client

    Troubleshooting | 207 Problem: You can not log into the NVR or web client Possible solutions: • Upgrade to Windows 2000 SP4 from Windows 98 or Windows ME if you are using them on your system. Or you can install a client-end software of a lower version. Note The NVR is not compatible with Windows VISTA.
  • Page 208: Problem: You Have Forgotten The Local Menu Operation Password Or Network Password

    Increase the bandwidth or reduce the number of channels for viewing. • Ensure that your PC meets the minimum requirements: Table A-1 PC Requirements Component Minimum Requirement Processor Quad core System memory (RAM) 2G pr higher Non-integrated video 256M or higher card www.honeywell.com/security...
  • Page 209: Appendix B Daily Maintenance

    Daily Maintenance • Please use a brush to clean the board, socket connector and the chassis regularly. • Carefully ground the NVR to protect from audio/video disturbances. Keep the NVR away from static voltage or induced voltage. • Please unplug the power cable when you remove the audio/video signal cable, RS232, or RS485 cable.
  • Page 210 210 | Performance Series Network Video Recorder User Guide www.honeywell.com/security...
  • Page 211: Appendix C Compatible Sata Hdd

    Compatible SATA HDD Table C-1 Compatible SATA HDD Manufacturer Series Model Capacity Port Mode Seagate Seagate SV35.1 ST3250824SV 250G SATA Seagate Seagate SV35.1 ST3500641SV 500G SATA Seagate Seagate SV35.2 ST3250820SV 250G SATA Seagate Seagate SV35.2 ST3320620SV 320G SATA Seagate Seagate SV35.2 ST3500630SV 500G SATA...
  • Page 212 SATA Seagate Seagate Constellation ES.2 ST33000651NS SATA Seagate Seagate Constellation ES.2 ST32000646NS SATA Seagate Seagate Constellation ES.2 ST33000652NS SATA Seagate Seagate Constellation ES.2 ST32000647NS SATA Western Digital Cariar SE WD3200JD 320G SATA Western Digital Cariar SE WD3000JD 300G SATA www.honeywell.com/security...
  • Page 213 Compatible SATA HDD | 213 Table C-1 Compatible SATA HDD Manufacturer Series Model Capacity Port Mode Western Digital Cariar SE WD2500JS 250G SATA Western Digital Cariar SE 16 WD7500KS 750G SATA Western Digital Cariar SE 16 WD5000KS 500G SATA Western Digital Cariar SE 16 WD4000KD 400G...
  • Page 214 Hitachi Hitachi CinemaStar™ 5K500 HCP725050GLA 500G SATA Hitachi Hitachi CinemaStar™ HCT721050SLA 500G SATA 7K1000.B Hitachi Hitachi CinemaStar™ HCT721075SLA 750G SATA 7K1000.B Hitachi Hitachi CinemaStar™ HCT721010SLA SATA 7K1000.B Maxtor DiamondMax 20 STM3320820AS 320G SATA Maxtor DiamondMax 20 STM3250820AS 250G SATA www.honeywell.com/security...
  • Page 215: Appendix D Compatible Usb 2.0 Devices

    Compatible USB 2.0 Devices Table D-1 Compatible USB 2.0 Devices Manufacturer Model Capacity Sandisk Cruzer Micro 512M Sandisk Cruzer Micro Sandisk Cruzer Micro Sandisk Cruzer Freedom 256M Sandisk Cruzer Freedom 512M Sandisk Cruzer Freedom Sandisk Cruzer Freedom Kingston Data Traveler II Kingston Data Traveler II Kingston...
  • Page 216 216 | Performance Series Network Video Recorder User Guide Table D-1 Compatible USB 2.0 Devices Manufacturer Model Capacity Netac U210 512M Netac U210 Netac U210 Teclast Ti Cool 128M Teclast Ti Cool 256M Teclast Ti Cool 512M Teclast Ti Cool Teclast Ti Cool www.honeywell.com/security...
  • Page 217: Appendix E Compatible Monitors

    Compatible Monitors Table E-1 Compatible Monitors Manufacturer Model Screen Size BenQ (LCD) ET-0007-TA 19-inch (wide screen) Dell (LCD) E178FPc 17-inch BenQ (LCD) Q7T4 17-inch BenQ (LCD) Q7T3 17-inch Lenovo (LCD) LXB-L17C 17-inch Samsung (LCD) 225bw 22-inch (wide screen) Lenovo (CRT) LXB-FD17069HB 17-inch Lenovo (CRT)
  • Page 218 218 | Performance Series Network Video Recorder User Guide Table E-1 Compatible Monitors Manufacturer Model Screen Size Philips (LCD) 220CW9 23-inch Philips (LCD) 220BW9 24-inch Philips (LCD) 220EW9 25-inch www.honeywell.com/security...
  • Page 219: Appendix F Specifications

    Specifications Table F-1 Specifications System Main Processor Dual-core embedded processor Operating System Embedded LINUX Video IP Camera Inputs 4 channels Two-way Talking 1 channel input; 1 channel output; BNC Display Interface 1 HDMI, 1 VGA Resolution 1920 x 1080; 1280 x 1024; 1280 x 720; 1024 x 768 Display Split Camera title;...
  • Page 220 12 V DC; 5 A Power Supply (PoE) 48 V DC; 1.04 A Power Consumption 20 W (without HDD) (NVR) Power Consumption Maximum 15 W each (PoE) Environmental Operating Temperature 14° F to 131°F (-10°C to 55°C) Humidity 10% to 90% www.honeywell.com/security...
  • Page 221 Specifications | 221 Table F-1 Specifications Physical Dimensions 14.8 x 11.2 x 2.0 inches (375 x 285 x 50 mm) Weight (without HDD) 5.07 pounds (2.3 kg) 800-18160 - B - 07/2014...
  • Page 222 222 | Performance Series Network Video Recorder User Guide www.honeywell.com/security...
  • Page 223: Index

    | 223 Index Numerics number of alarm output configuration 1080p alarms 12 V DC port abnormalities 1280x960 abnormality alarm upload 232 debug COM alarm in channel 3G configurations 163, alarm out WLAN type alarm upload 40 V DC port alarm upload error settings 666666 anti-dither settings default password...
  • Page 224 PTZ activation recording channel back panel components recording delay back up settings files snapshot settings backup tour file name cameras logs remotely adding settings 125, cameras supported batch upgrading cameras capacity www.honeywell.com/security...
  • Page 225 | 225 accounts card number search administrative scoped addresses cautions alarm buzzer CDMA1X alarm delay CDMS for 3G alarm emails configurations alarm event type channel alarm in channel remotely configuring alarm messages selection alarm out video loss alarm output 119, channel display 107, alarm period configuration...
  • Page 226 FTP password motion detection sensitivity FTP settings motion detection settings FTP upload user rights motion detection snapshot FTP user name motion detection snapshot settings HDD channels motion detection tour HDD group settings 115, motion detection tours www.honeywell.com/security...
  • Page 227 | 227 mouse properties schedules MTU for network adaptor schedulre pre-record time multicast snapshot 94, multicast settings snapshot frequency net alarms snapshot image quality network adaptor MTU snapshot image size network alarms snapshot settings network alternate DNS server snapshot timing network connection snapshot trigger network default gateway...
  • Page 228 155, default remotely manually adding DDNS mode remotely modifying DDNS server address 78, DHCP DDNS server IP address Dial No. display resolution digital zoom 43, domain name live video gateway disabling Honeywell DDNS server address 78, alarm out settings www.honeywell.com/security...
  • Page 229 | 229 alarms snapshots audio video test disconnect title users user name WIFI email address disconnection DDNS email settings, configuring disk emails error 118, abnormality no space error 118, camera masking display error default resolution local alarm image enhance motion detection interval video loss resolution...
  • Page 230 62, settings Honeywell config tool upload user rights Honeywell DDNS 78, 79, 166, user name host IP full screen HTTP port function buttons for LAN configuration default 71, HTTPS port configuration...
  • Page 231 | 231 image license agreement enhance live video settings audio On/Off image storage channel bit rate importing channel number configuration files decoding mode information digital zoom IP address installing local recording recording system folder instant record button snapshot internet snapshot system folder disconnection local alarm activation disconnection error...
  • Page 232 MPEG4 upgrade period NTSC 62, MTU adaptor default multicast alarm in, number of group address back panel settings build date multiple cast channel components restart serial number name shutdown www.honeywell.com/security...
  • Page 233 | 233 status icons system version power input time power input port version RS232 SNMP SNMP trap address SNMP trap port online users 55, USB 2.0 opening the config tool opening Web client video output overlay power button channel display power input port configuration PPPoE...
  • Page 234 64, default search display by card number remotely configuring IP address restarting the NVR restore to default settings type reusable function send rate right-click menu sender router configuring email LAN IP www.honeywell.com/security...
  • Page 235 | 235 sensitivity green event detection local storage for schedules serial number server IP schedules DDNS yellow service stream resolution settings 44, 61, 62, subnet mask HDD group built-in switch NVR date subnet prefix NVR date format supported cameras NVR time switch user NVR time format SXGA...
  • Page 236 6666666 network MAC address 888888 volume button admin DDNS 78, hidden default hidden default user PPPoE IP address users warnings adding 122, bad HDD track maximum connection warranty modifying 122, www.honeywell.com/security...
  • Page 237 | 237 WCDMA Web client, opening WPA2 WEEE write community WIFI autoconnect configurations connect connection status disconnect yellow recorded file verification type wizard, startup WLAN type zoom work day 800-18160 - B - 07/2014...
  • Page 238 238 | Performance Series Network Video Recorder User Guide www.honeywell.com/security...
  • Page 240 Document 800-18160 – Rev B – 07/2014 © 2014 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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