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If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be occurring:
•
Wrong physical connections
Make sure that the Ethernet LEDs are lit. If they are off, follow the instructions in
Port LEDs Are Not Lit
•
Wrong network configuration
-
Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.
-
Verify that the IP address for your wireless controller and your computer are correct
and that the addresses are on the same subnet.
Use the Reset Button to Restore Default Settings
If you can access the wireless controller, you can use the Reboot/Reset Controllers page (the
path is Maintenance > Backup/Restore) to perform a soft or hard reset (see
Wireless Controller
If you can no longer access the wireless controller, press the Reset button on the front panel
to restore the factory default settings.
To clear all data and restore the factory default values:
1.
Press and hold the Reset button for about eight seconds until the Status LED turns on
and begins to blink.
2.
Release the Reset button. The reboot process is complete after several minutes when the
Status LED on the front panel goes off.
Note:
After restoring the factory default configuration, the wireless
controller's default LAN IP address is 192.168.0.250, the default login
user name is admin, and the default login password is password.
Resolve Problems With Date and Time
The Time Settings page displays the current date and time of day (see
Settings
on page 101). The wireless controller uses the Network Time Protocol (NTP) to
obtain the current time from one of several network time servers on the Internet. Each entry
in the log is stamped with the date and time of day.
When the date shown is January 1, 2000, the wireless controller did not yet successfully
reach a network time server. Verify that the wireless controller can reach the Internet. After
you configure the wireless controller, wait at least five minutes and check the date and time
again.
ProSAFE Wireless Controller
on page 361.
on page 259).
Troubleshooting and Diagnostics
364
Ethernet
Reboot the
Manage the Time
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