Hitachi Compute Blade 2000 User Manual page 1865

Location of
No.
Problem
1-15 --
1-16 --
1-17 --
1-18 --
Remote console
1-19
application (Java
application)
1-20 Remote console
application (Java
application)
1-21 -
Nature of Problem
An error message Try to resolve the problem by referring to the manual
appears after the for your operating system and the online Help.
operating system
has booted up.
The operating
Restart the system.
system hangs.
The server blade
Contact your sales or service representative.
emits an odor.
The server blade Contact your sales or service representative.
makes a strange
noise.
When you use Solution 1: Update Java Runtime Environment (JRE) to
JRE7 or JRE7u1 7u2 or later.
and try to start the
Solution 2: Click "x" button instead of "Cancel" to close
remote console, the
the message window like "Downloading the
remote console
application" shown at remote console startup.
does not start with
a message shown
like "Downloading
the application".
When Internet This may be caused by the problem related to Internet
Explorer 8 is used, Explorer 8 shown in the following website.
the login window to
http://support.microsoft.com/kb/973082
remote console
SmartScreen filter:
starts twice.
Deactivate SmartScreen filter.
The system does The cause is not specified. Call maintenance personnel
not respond. or consult your reseller. See
1814
Checklist and Action
Memory dump collection.