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Hitachi Compute Rack CR 210H User Manual

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Hitachi Compute Rack 210H
User's Guide
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Getting Help
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MK-90CRH002-01

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  • Page 1 Hitachi Compute Rack 210H User’s Guide A S T IN D INK S Document Organization Getting Help Contents MK-90CRH002-01...
  • Page 2 Hitachi, Ltd. (hereinafter referred to as “Hitachi”). Hitachi reserves the right to make changes to this document at any time without notice and assumes no responsibility for its use. This document contains the most current information available at the time of publication.

  • Page 3: Table Of Contents

    Wake On LAN....................3-18 Memory RAS ....................3-20 LAN extended functions ...................3-28 Operational precautions ................ 4-1 Precautions on LAN controller................4-2 Maintenance and service parts............... 5-1 Daily maintenance items ..................5-2 Cleaning ......................5-2 Service parts.....................5-4 Consumables ....................5-4 Contents Hitachi Compute Rack 210H User’s Guide...
  • Page 4 Troubleshooting ..................6-1 Solving problems ....................6-2 Corrective actions for error................6-3 Acronyms and Abbreviations Index Contents Hitachi Compute Rack 210H User’s Guide...

  • Page 5: Preface

     Intended audience  Document revision level  Document organization  Document conventions  Getting help  Comments Notice: The use of the Compute Rack is governed by the terms of your agreements with Hitachi. Preface Hitachi Compute Rack 210H User’s Guide...

  • Page 6: Intended Audience

    Describes the functions of the system unit that are useful in operation. Functions Chapter 4, Operational Describes operational precautions. precautions Chapter 5, Maintenance and Describes daily maintenance procedures, service parts and service parts consumables. Chapter 6, Troubleshooting Describes troubleshooting of the system unit. Preface Hitachi Compute Rack 210H User’s Guide...

  • Page 7: Document Conventions

    This indicates notes not directly related to injury or severe damage to Note equipment. This indicates advice on how to make the best use of the equipment. Preface Hitachi Compute Rack 210H User’s Guide...

  • Page 8: Getting Help

    Please send us your comments on this document, if any, by e-mail to: supply e-mail. Make sure that the e-mail includes the document title and number, revision, and section(s) and paragraph(s) whenever possible. Thank you! (All comments become the property of Hitachi.) viii Preface...

  • Page 9: Before Operation

    Before operation This chapter describes what you should understand before operation.  Avoiding trouble  Bundled Software Before operation Hitachi Compute Rack 210H User’s Guide...

  • Page 10: Avoiding Trouble

    The disk array of the system unit is equipped with a patrol read function that has been set to the factory default so it can verify or fix the HDDs periodically. Therefore, there is no need to conduct a consistency check periodically. Before operation Hitachi Compute Rack 210H User’s Guide...
  • Page 11 Windows OS. Please visit the Windows Update website to confirm and install update programs periodically. Windows Update Website： http://windowsupdate.microsoft.com  Windows Update is also accessible from your Windows start menu. Before operation Hitachi Compute Rack 210H User’s Guide...
  • Page 12 If backup software is used, see the manual that comes with the software. Microsoft Website: http://www.microsoft.com/  Operational trouble In case of trouble or unfamiliar matters of operation, see Solving problems page 6-2. Before operation Hitachi Compute Rack 210H User’s Guide...

  • Page 13: Bundled Software

    If a failure occurs on the system unit, this utility analyzes such a failure automatically, thus facilitating identification of this failure and shortening system recovery time. For details about using this utility, see Hardware Maintenance Agent Windows Edition User’s Guide. Before operation Hitachi Compute Rack 210H User’s Guide...
  • Page 14 (This page is intentionally left blank.) Before operation Hitachi Compute Rack 210H User’s Guide...

  • Page 15: Monitoring Operating Status

    Monitoring operating status This chapter describes system unit fault detection and methods monitoring operation. Fault detection  Operation monitoring  Monitoring operating status Hitachi Compute Rack 210H User’s Guide...

  • Page 16: Fault Detection

    Gives a message notification on an error (MegaRAID Storage Manager) by utility detected by utility software or drivers. and so on MAINTENANCE LED ERROR LED Figure 2-1: ERROR LED and MAINTENANCE LED Monitoring operating status Hitachi Compute Rack 210H User’s Guide...
  • Page 17 POST code Power consumption When you press a SERVICE switch, the MAINTENANCE LEDs change as follows. Pressing of SERVICE switch (number: press count) Figure 2-2: MAINTENANCE LEDs indicate pressing of SERVICE switch Monitoring operating status Hitachi Compute Rack 210H User’s Guide...
  • Page 18 AC power source is turned off. In addition to that, when an error occurred, the MAINTENANCE LEDs keep the display of the event code. When the power is turned on, the display gets cleared. Monitoring operating status Hitachi Compute Rack 210H User’s Guide...
  • Page 19 500 W or more and less than 550 W 1 through 8 are On 550 W or more The indicated power consumption value is not accurate. Use this value as a just reference. Monitoring operating status Hitachi Compute Rack 210H User’s Guide...
  • Page 20 Event types include information, warnings and errors. It has been confirmed that events are temporary or known instances even if they are errors or warnings. In case of an error or a warning, see Hitachi Compute Rack 210H/220H Windows Installation Guide or the manual that comes with the software being used.
  • Page 21 Utility programs, such as MegaRAID Storage Manager, use a popup message or an internal event log to be displayed for error notification. For more details on error notification of those utilities, see the individual manuals. Monitoring operating status Hitachi Compute Rack 210H User’s Guide...

  • Page 22: Operation Monitoring

    – Help of OS monitoring tools Monitoring by RAID management utility "MegaRAID Storage Manager"  – See MegaRAID Storage Manager Instruction Manual Monitoring by other utilities  – Manual that comes with each utility Monitoring operating status Hitachi Compute Rack 210H User’s Guide...

  • Page 23: System Unit Functions

    System Unit Functions This chapter describes the functions of the system unit that are useful in operation.  Disk arrays  Redundancy  Wake On LAN  Memory RAS  LAN extended functions System Unit Functions Hitachi Compute Rack 210H User’s Guide...

  • Page 24: Disk Arrays

    OS is installed to. Otherwise the OS cannot create a partition anymore. Use the RAID management utility or the RAID BIOS to reconstruct the disk arrays and the logical drives. System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 25 Disadvantage:  All data is lost if one of the hard disks in the disk array fails because of no redundancy. Number of HDDs required: 2 (min.) to 6 (max.)  System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 26 – A double HDD capacity is required because a mirrored disk of the same capacity should be installed. – An attempt to read or write data during data rebuild causes a decrease in processing performance. Number of HDDs required: 2  System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 27 – An attempt to read or write data during data rebuild causes a decrease in processing performance. Number of HDDs required: 3 (min.) to 6 (max.)  System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 28 – An attempt to read or write data during data rebuild causes a decrease in processing performance. Number of HDDs required: 4 (min.) to 6 (max.)  System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 29 – An attempt to read or write data during data rebuilding causes a decrease in processing performance. Number of HDDs required: 4 (min.) to 6 (max.)  System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 30 Data is stored only on one HDD. JBOD performs no data redundancy and works like a HDD connected to a typical SAS/SATA controller. Number of HDDs required: 1  JBOD is RAID0 configured with one HDD. System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 31 In such a case, replace the failed disk as soon as possible and rebuild data. RAID0 and JBOD cannot rebuild data because neither data duplication nor parity generation is conducted on their drives. System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 32 (RAID1, 5, 6, and 10), and a "dedicated hot spare" that becomes effective only to one of the configured logical drives (RAID1, 5, 6, or 10). 3-10 System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 33 DISK 5 DISK 6 Disk array Replace DISK1 (failed disk) (operator) DISK 1 DISK 2 DISK 3 DISK 4 DISK 5 DISK 6 Disk array Figure 3-7: SMART copyback function System Unit Functions 3-11 Hitachi Compute Rack 210H User’s Guide...
  • Page 34 DISK 6 Disk array Replace DISK1 (failed disk) (operator) DISK 1 DISK 2 DISK 3 DISK 4 DISK 5 DISK 6 Disk array Figure 3-8: A case with a reserve disk 3-12 System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 35 DISK 4 DISK 5 Disk array Re-run with DISK1 to DISK5 DISK 1 DISK 2 DISK 3 DISK 4 DISK 5 Disk array Figure 3-9: A case without a reserve disk System Unit Functions 3-13 Hitachi Compute Rack 210H User’s Guide...
  • Page 36 Extension storage bays 2 and 5 Disk array B: Extension storage bays 1, 3, 4, and 6 Disk array A Disk array B Figure 3-11: HDD installation location 3-14 System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 37 (Becomes reserved disk) Extension A failure occurs storage bay on HDD A-1 of disk array A. Reserve Rebuild Replace disk Reserve (Becomes reserved disk) Figure 3-13: Transition of reserve disk System Unit Functions 3-15 Hitachi Compute Rack 210H User’s Guide...
  • Page 38 A reserve disk having the same capacity as a failed disk A reserve disk with a small device ID, in order of a storage bay number. 3-16 System Unit Functions Hitachi Compute Rack 210H User’s Guide...

  • Page 39: Redundancy

    The system unit can operate without a shutdown even if one of the system fans fails. If a system fan failure occurs, contact the sales representative or maintenance personnel. Replace the failed system fan as soon as possible. System Unit Functions 3-17 Hitachi Compute Rack 210H User’s Guide...

  • Page 40: Wake On Lan

    Onboard LAN controllers (network interfaces) are displayed on the device manager, as follows: Onboard LAN1: PCI bus 6, device 0, function 0  Onboard LAN2: PCI bus 6, device 0, function 1  3-18 System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 41 After the OS is activated, the link rate returns normally. The system unit does not support Wake On LAN, from the sleep state, hybrid  sleep state, and hibernation state. System Unit Functions 3-19 Hitachi Compute Rack 210H User’s Guide...

  • Page 42: Memory Ras

    When two processors are installed, the same memory configuration should be  applied to processor 1 and processor 2. Figure 3-15: The number of the ranks of the memory board 3-20 System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 43 0 in memory slot 5. Figure 3-16: Operation of the online spare memory function System Unit Functions 3-21 Hitachi Compute Rack 210H User’s Guide...
  • Page 44 MAINTENANCE LED 2 in front of the system unit is turned on. MAINTENANCE LEDs on page 2-3 You cannot use the online spare memory function simultaneously with  memory mirroring, lock step, and device tagging. 3-22 System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 45 Memory mirroring divides memory boards into a primary mirror depending on channels installed, and configures two channels in pairs. The relationship among memory slots, channels, and channel pairs is as follows. Figure 3-17: The memory pair of memory mirroring System Unit Functions 3-23 Hitachi Compute Rack 210H User’s Guide...
  • Page 46 In this case, the MAINTENANCE LED 2 in front of the system unit is turned on. MAINTENANCE LEDs on page 2-3 You cannot use the memory mirroring function simultaneously with online  spare memory, lock step, and device tagging. 3-24 System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 47 If the entire one DRAM chip fails, an error occurs on multiple bits. Each ECC controller can handle such an error as a 1-bit error for error correction. The x4 SDDC functions image is as follows. Figure 3-18: The function of x4 SDDC System Unit Functions 3-25 Hitachi Compute Rack 210H User’s Guide...
  • Page 48 Data Data Data Data Data Data Data Data Isolate Data Data Data Data Data Data Data Data Figure 3-19: The function of device tagging 3-26 System Unit Functions Hitachi Compute Rack 210H User’s Guide...
  • Page 49 If an uncorrectable memory error occurs, ECC-based error correction  becomes unavailable and thus the system is shut down. You cannot use the device tagging function simultaneously with online spare  memory, memory mirroring, and lock step. System Unit Functions 3-27 Hitachi Compute Rack 210H User’s Guide...

  • Page 50: Lan Extended Functions

    These expansion functions are set from the LAN utility "Brodcom Advanced Control Suite 4" (BACS4). For details on how to use the LAN utility, see Windows Server 2008 R2 LAN Extended Functions User's Guide. 3-28 System Unit Functions Hitachi Compute Rack 210H User’s Guide...

  • Page 51: Operational Precautions

    Operational precautions This chapter describes operational precautions.  Precautions on LAN controller Operational precautions Hitachi Compute Rack 210H User’s Guide...

  • Page 52: Precautions On Lan Controller

    OS, thus enabling construction of a more reliable system. If you use the LAN mezzanine (CN7M1S-Y/CN7M1S-R), do not change the setting of the LAN mezzanine (CN7M1S-Y/CN7M1S-R). The network performance will be degraded. Operational precautions Hitachi Compute Rack 210H User’s Guide...
  • Page 53 Large Send Offload v2(IPv4) Enable → Disable Enable → Disable Large Send Offload v2(IPv6) Enable → Disable Enable → Disable Receive Side Scaling 4. After setting all items, click OK and restart the OS. Operational precautions Hitachi Compute Rack 210H Series User’s Guide...
  • Page 54 (This page is intentionally left blank.) Operational precautions Hitachi Compute Rack 210H User’s Guide...

  • Page 55: Maintenance And Service Parts

    Maintenance and service parts This chapter describes daily maintenance procedures, service parts and consumables.  Daily maintenance items  Cleaning  Service parts  Consumables Maintenance and service parts Hitachi Compute Rack 210H User’s Guide...

  • Page 56: Daily Maintenance Items

    This section describes how to clean the system unit and its standard devices. For the cleaning of other optional devices, see their individual manuals. System unit For the following procedure, see Hitachi Compute Rack 210H Getting Started Guide together. Turn off the system unit and disconnect the power cable whenever NOTICE ...
  • Page 57 Internal DVD-ROM Clean the pickup lens in case of a media read error. For purchasing a cleaning kit, contact the sales representative. For the cleaning method, obey the cleaning kit usage. Maintenance and service parts Hitachi Compute Rack 210H User’s Guide...

  • Page 58: Service Parts

    (Standard of system unit) Notes: (*1) If the drive is used under the installation environment provided in Hitachi Compute Blade 2000/1000/320 and Hitachi Compute Rack 220/210 Site Planning Guide, the energization life time is approximately 13,000 hours. If the drive is used for 24 hours a day and for 30 days a month, its lifetime will be approximately 1.5 years.

  • Page 59: Troubleshooting

    Troubleshooting This chapter describes trouble shooting of the system unit.  Solving problems  Corrective actions for error Troubleshooting Hitachi Compute Rack 210H User’s Guide...

  • Page 60: Solving Problems

    ● Start setup with the RAID BIOS "MegaRAID WebBIOS". For details on the RAID BIOS, see Hitachi Compute Want to change the disk array or Rack 210H/220H BIOS Guide. know the operation of disk array ●...

  • Page 61: Corrective Actions For Error

    6-16. The ERROR LED on the system unit lights. ● Check if memory is installed normally. See Hitachi Compute Rack 210H CRU Replacement Guide. ● The available memory capacity might decrease due to the effect of a memory hole.
  • Page 62 ● Check if the display cable is normally connected to both display and system unit. See Hitachi Compute Rack 210H Getting Started Guide. ● Check if precision equipment is installed around the system unit.
  • Page 63 A BMC error has been detected. (*1) － corrupted BMC is in force update mode A BMC error has been detected. (*1) － 2630 ME Firmware has stopped A firmware error has been detected. (*1) Troubleshooting Hitachi Compute Rack 210H User’s Guide...
  • Page 64 (*1) without power longer than the battery contact the sales representative, or call backup time. maintenance personnel. Press any key to continue or press C to load the configuration utility. Troubleshooting Hitachi Compute Rack 210H User’s Guide...
  • Page 65 Press any key to continue or press C to load the configuration utility. A discovery error has occurred. The disk array or HDDs were not (*1) Power-cycle the system and all the recognized correctly. enclosures attached to this system. Troubleshooting Hitachi Compute Rack 210H User’s Guide...
  • Page 66 If you continue, data corruption can occur. Press X to continue or else power off the system and replace the DIMM module and reboot. If you have replaced the DIMM press X to continue. Troubleshooting Hitachi Compute Rack 210H User’s Guide...
  • Page 67 A cache memory error has occurred in (*1) Contact technical support to resolve this the disk array controller. issue. Press X to continue or else power off the system, replace the controller and reboot. Troubleshooting Hitachi Compute Rack 210H User’s Guide...
  • Page 68 SAS drives. Remove the SAS drives and restart your The disk array controller is working with (*1) system. illegal parameters. Press any key to continue or press C to load the configuration utility. 6-10 Troubleshooting Hitachi Compute Rack 210H User’s Guide...
  • Page 69 System has halted due to unsupported configuration. Expander Detected in controller with Direct mapping mode. An unsupported device (expander) has Reconfiguring automatically to persistent (*1) mapping mode. been detected. Automatic reboot would happen in 10 seconds. Troubleshooting 6-11 Hitachi Compute Rack 210H User’s Guide...
  • Page 70 Reboot server to retry. DKM new key request failed; controller security mode transition was not successful. The HDD security function is not (*1) supported. Reboot server to retry request, or press any key to continue. 6-12 Troubleshooting Hitachi Compute Rack 210H User’s Guide...
  • Page 71 Press any key to enter the configuration utility. There are offline or missing virtual drives with preserved cache. No logical drive is found. (*1) Check the cables and ensure that all drives are present. Troubleshooting 6-13 Hitachi Compute Rack 210H User’s Guide...
  • Page 72 (*3) If the system does not recover from the problem, contact the sales representative or maintenance personnel. (*4) If this message appears with the device installed normally, contact the sales representative or maintenance personnel. 6-14 Troubleshooting Hitachi Compute Rack 210H User’s Guide...
  • Page 73  If the above messages appear, verify the setup of the system BIOS or RAID BIOS. See Hitachi Compute Rack 210H/220H BIOS Guide. If the system does not recover, the boot information storage area of the HDD might be destroyed. Re-install the OS.
  • Page 74 * When the ERROR LED lights, the MAINTENANCE LED's event code indicator denotes what hardware an error has occurred in. See MAINTENANCE LEDs on page 2-3. 6-16 Troubleshooting Hitachi Compute Rack 210H User’s Guide...

  • Page 75: Acronyms And Abbreviations

    Local Area Network Operating System Personal Computer POST Power On Self Test Trusted Platform Module Uniform Resource Locator Universal Serial Bus Unshielded Twist Pair Wide Area Network WEEE Waste Electrical and Electronic Equipment Acronyms and Abbreviations Hitachi Compute Rack 210H User’s Guide...
  • Page 76 (This page is intentionally left blank.) Acronyms and Abbreviations Hitachi Compute Rack 210H User’s Guide...

  • Page 77: Index

    Index Index Index-1 Hitachi Compute Rack 210H User’s Guide...
  • Page 78 (This page is intentionally left blank.) Index-2 Index Hitachi Compute Rack 210H User’s Guide...
  • Page 79 Hitachi Compute Rack 210H User’s Guide...
  • Page 80 Hitachi Data Systems Corporate Headquarters 750 Central Expressway Santa Clara, California 95050-2627 U.S.A. Phone: 1 408 970 1000 www.hds.com info@hds.com Asia Pacific and Americas 750 Central Expressway Santa Clara, California 95050-2627 U.S.A. Phone: 1 408 970 1000 info@hds.com Europe Headquarters...

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