Mitsubishi Electric MELSEC iQ-R Series User Manual page 154

Symptom
A recording file is not saved
with an intended folder
name.
A file saving trigger is not
satisfied even if a camera
event is detected.
5 TROUBLESHOOTING
152
5.1 Recording Function
Check point
Is a value stored in each corresponding buffer memory when
numerical value data and string data are added in a recording
setting?
(Page 228 Recording operation specification area
(Un\G4000 to 4799))
Does the number of characters set in the saving detail setting
match the character string length in the buffer memory storing
string data, when the string data is added in the recording
setting?
Does the number of characters in information added to the
recording file name exceed the number of available
characters?
Are the characters in a trigger comment or string data
available ones?
Is the event detection function of a network camera running?
Is a network camera set to detect camera events?
Is a recorder module or camera recorder module with a
firmware version supporting camera events used?
Are the camera event setting and the camera event trigger
setting disabled?
Corrective action
• Store a value in the buffer memory for a recording setting in
which data is added.
For details on the recording file name, refer to the following:
Page 52 Recording file name
• Set them to match.
For details on the recording file name, refer to the following:
Page 52 Recording file name
Set the number of characters within the number of available
ones.
For the number of available characters for a recording file
name, refer to the following:
MELSEC iQ-R System Recorder User's Manual (Startup)
• Change them to available ones.
For details on the available characters, refer to the following:
Page 294 ASCII characters that can be used in the format
in the saving detail setting
• Make sure that the event detection function of the network
camera is running.
If the function does not run, refer to the manual for the network
camera to take corrective action.
• Set it to detect camera events.
The setting procedure differs depending on a network camera
used. Refer to the manual for the network camera to take
corrective action.
• Update the module to a firmware version supporting camera
events.
For the applicable firmware versions, refer to the following:
Page 307 Added and Changed Functions
• Enable the camera event setting in the module extended
parameter and the camera event trigger setting in the
recording setting.