Troubleshooting Tools; Cli Commands For Troubleshooting - Cisco CE 2000 Platform SCE 2000 4xGBE Installation And Configuration Manual

Troubleshooting Overview
The following table shows the general troubleshooting strategy described in this chapter. Refer to
this table, as necessary, to follow the steps to isolate problems to a specific subsystem and resolve
the problem if possible.
Table 8-1
Step 1 Turn power on. Go to Step 2
Step 2 Power A/Power B LEDs on?
Step 3 Status LED red (failure)
Step 4 Management interface
Step 5 Link interfaces operational?
Step 6 System startup successful (all

Troubleshooting Tools

There are three tools that will help you to successfully troubleshoot your SCE 2000 installation:
•
•
•

CLI Commands for Troubleshooting

Use the following commands to provide information to help you troubleshoot installation of your
SCE 2000 platform. Refer to Cisco Service Control Engine (SCE) Software Configuration Guide
or the Cisco Service Control Engine (SCE) CLI Command Reference for more information.
Remember that if the management interface is not operational, you should connect the SCE 2000
Note
platform to a local console so that you can enter CLI commands for troubleshooting.
•
SCE 2000 4xGBE Installation and Configuration Guide
8-2
Troubleshooting Strategy for Startup Problems
Action
operational?
interfaces operating normally).
CLI Commands for Troubleshooting (on page 8-2)
The User Log (on page 8-4)
Check the LEDs (on page 8-7)
Troubleshooting firmware package installation:
Boot system <filename>: Specifies and verifies the package file to be installed.
•
Error messages or other output identify problems with the package file.
Following is a sample output from the Boot system command.
Yes No
Go to Step 3 Troubleshoot power system
and go to Step 3.
Troubleshoot Go to Step 4
software
installation and go
to Step 4.
Go to Step 5 Troubleshoot management
system and go to Step 4.
Go to Step 6 Troubleshoot link interface
system and go to Step 5.
⎯ ⎯
Chapter 8 Troubleshooting
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