Resetting The Maintenance Partition Passwords; Other Troubleshooting Tools; Viewing Debug Messages - Cisco 7604 Configuration Manual

Chapter 26 Troubleshooting the Firewall Services Module
Specify the boot partition for which you want to clear passwords. By default, the FWSM boots from cf:4.
See
Follow the screen prompts, as follows:
Step 7
Do you wish to erase the passwords? [yn] y
The following lines will be removed from the configuration:
Do you want to remove the commands listed above from the configuration?
[yn] y
Passwords and aaa commands have been erased.

Resetting the Maintenance Partition Passwords

If you forget the passwords for the maintenance partition, you can reset them to the default values. You
must be logged in to the application partition. In multiple mode, you can only reset the passwords from
the system execution space.
To reset the maintenance passwords, enter the following command:
hostname# clear mp-passwd
After you have reset the password, you can log in to the FWSM using the default values.
When you are logged into the FWSM, reboot it by entering the reload or reboot command.
Reset the FWSM to boot from the maintenance partition by entering the hw-module module mod_num
reset cf:1 command.
For more information, see the
"Resetting the FWSM or Booting from a Specific Partition" section on page

Other Troubleshooting Tools

The FWSM provides other troubleshooting tools to be used in conjunction with Cisco TAC:
•
•
•

Viewing Debug Messages

Because debugging output is assigned high priority in the CPU process, it can render the system
unusable. For this reason, use debug commands only to troubleshoot specific problems or during
troubleshooting sessions with Cisco TAC. Moreover, it is best to use debug commands during periods
of lower network traffic and fewer users. Debugging during these periods decreases the likelihood that
increased debug command processing overhead will affect system use. To enable debug messages, see
the debug commands in the Catalyst 6500 Series Switch and Cisco 7600 Series Router Firewall Services
Module Command Reference.
Catalyst 6500 Series Switch and Cisco 7600 Series Router Firewall Services Module Configuration Guide using ASDM
OL-20748-01
Step 1 for more information about viewing the boot partition.
enable password 8Ry2YjIyt7RRXU24 encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
Viewing Debug Messages, page 26-7
Capturing Packets, page 26-8
Viewing the Crash Dump, page 26-9
"Setting the Default Boot Partition" section on page 2-10
Other Troubleshooting Tools
and the
2-11.
26-7