Troubleshooting Tools; Cli Commands For Troubleshooting - Cisco SCE 1000 2xGBE Installation And Configuration Manual

Troubleshooting Tools

The following table shows the general troubleshooting strategy described in this chapter. Refer to
this table, as necessary, to follow the steps to isolate problems to a specific subsystem and resolve
the problem if possible.
Table 8-1
Step 1 Turn power on. Go to Step 2
Step 2 Power A/Power B LEDs on?
Step 3 Status LED red (failure)
Step 4 Management interface
Step 5 Link interfaces operational?
Step 6 System startup successful (all
Troubleshooting Tools
There are three tools that will help you to successfully troubleshoot your SCE 1000 installation:
•
•
•

CLI Commands for Troubleshooting

Use the following commands to provide information to help you troubleshoot installation of your
SCE 1000 platform. Refer to Cisco Service Control Engine (SCE) Software Configuration Guide
or the Cisco Service Control Engine (SCE) CLI Command Reference for more information.
Remember that if the management interface is not operational, you should connect the SCE 1000
Note
platform to a local console so that you can enter CLI commands for troubleshooting.
•
Cisco SCE 1000 2xGBE Installation and Configuration Guide
8-2
Troubleshooting Strategy for Startup Problems
Action
operational?
interfaces operating normally).
CLI Commands for Troubleshooting (on page 8-2)
The User Log (on page 8-4)
Check the LEDs
Troubleshooting firmware package installation:
Yes No
Go to Step 3 Refer to Troubleshooting the
power subsystem (on page 8-9)
and go to Step 3.
Refer to Go to Step 4
Troubleshooting
the firmware
package
installation (on
page 8-10) and go
to Step 4.
Go to Step 5 Refer to Troubleshooting the
management subsystem (on
page 8-11) and go to Step 4.
Go to Step 6 Refer to Troubleshooting the
link interface subsystem and
go to Step 5.
⎯ ⎯
Chapter 8 Troubleshooting
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