Base Station Installation Problems - Cisco 6800 Series Administration Manual

Troubleshooting
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Base Station Installation Problems

Base Station LED is Solid Red
Problem
The LED on the base station doesn't change to green.
Cause
The base station can't get an IP address.
Solution
• Test the Ethernet cable with another device to check for signal.
• Ensure that the Ethernet cable is connected on the switch.
• Check that the DHCP server is available on the network.
• Replace the Ethernet cable with one that you know is working.
Base Station Installation Problems, on page 163
Repeater Installation Problems, on page 164
Handset Installation Problems, on page 164
Operational Problems with the Base Station, on page 166
Operational Problems with the Handset, on page 166
Dualcell Troubleshooting, on page 169
Multicell Troubleshooting, on page 169
Troubleshooting Procedures, on page 170
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C H A P T E R
Cisco IP DECT 6800 Series Administration Guide
163