Phone Features And Setup; Cisco Ip Phone User Support; Telephony Features For The Cisco Ip Phone - Cisco 7800 Series Administration Manual

Phone Features and Setup

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Cisco IP Phone User Support

If you are a system administrator, you are likely the primary source of information for Cisco IP Phone users
in your network or company. It is important to provide current and thorough information to end users.
To successfully use some of the features on the Cisco IP Phone (including Services and voice message system
options), users must receive information from you or from your network team or must be able to contact you
for assistance. Make sure to provide users with the names of people to contact for assistance and with
instructions for contacting those people.
We recommend that you create a web page on your internal support site that provides end users with important
information about their Cisco IP Phones.
Consider including the following types of information on this site:
• User guides for all Cisco IP Phone models that you support
• Information on how to access the Cisco Unified Communications Self Care Portal
• List of features supported
• User guide or quick reference for your voicemail system

Telephony Features for the Cisco IP Phone

After you add Cisco IP Phones to Cisco Unified Communications Manager, you can add functionality to the
phones. The following table includes a list of supported telephony features, many of which you can configure
by using Cisco Unified Communications Manager Administration.
Cisco IP Phone User Support, on page 87
Telephony Features for the Cisco IP Phone, on page 87
Feature Buttons and Softkeys, on page 103
Phone Feature Configuration, on page 104
Set Up Softkey Template, on page 142
Phone Button Templates, on page 144
Remote Configuration of Headset Parameters, on page 146
Cisco IP Phone 7800 Series Administration Guide for Cisco Unified Communications Manager
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