Call Routing; Call Paging - Cisco UC320W Administration Manual

Note: Available Buttons indicates the buttons that are not currently used for Shared Lines, Shared
Extensions, or Additional Extensions. The new line button may displace a previously configured feature
button, such as a speed dial or Line Monitor.
• Create Voicemail Box: Check the box to create a voicemail box for this extension. The mailbox
number is displayed. The default mailbox password is 12345. Uncheck this box if voicemail is
not required. To retrieve messages, a user can dial the Voicemail Pilot extension number, and
then enter the mailbox number and the password.
Note: The system allows up to 25 voicemail boxes for primary personal extensions and a total of 15
voicemail boxes for other types of extensions, such as additional extensions, Shared FXO Lines, and
hunt groups. Each mailbox can store up to 30 minutes of messages.
• If busy or no answer, forward to: Available after you apply the initial configuration. During the
initial setup, you can set call forwarding on the Call Forwarding page. Use the first drop-down list
to choose a destination for an unanswered call. Use the second drop-down list to specify the
timeout period in seconds. If you enabled a Day/Night schedule for Call Forwarding on the
Day/Night Features page, you can specify a different destination for night. Tip: You may want to
set a short timeout period for the night-time call forwarding.Note: If you choose None for the
destination, the timeout setting is unavailable. The phone rings until the caller disconnects or the
phone is answered.

Call Routing

In the Call Routing section of the Configuration utility, you configure the call routing features, such as call
paging, hunt groups, Auto Attendant, and inbound call routing.

Call Paging

Use the Configuration > Call Routing > Call Paging
page to configure the settings for an external speaker
system, if connected, and to set up user groups to page
all members simultaneously through their phone
speakers.
Note: Refer to the on-screen illustration for the location
of the Line Out port, where you can connect an external
speaker. You can position your mouse pointer over the
pointer icon to view the picture at a larger size.
External Paging
The External Paging feature is used to make an
announcement through an external speaker system that
is connected to the Line Out port of the Cisco UC320W.
Any other audio on the speaker, such as music, will be interrupted for the duration of the page.
• Extension: Enter the extension number that users can dial to initiate an announcement over the
external speaker system. Extension numbers must be unique and must comply with the rules
entered on the Internal Dialing page. An error message appears if you enter an invalid or
duplicate extension number. Tip: A quick way to enter a valid extension number is to click the
phone icon next to the extension number field.
• Volume: Drag the slider button up to increase the volume, or drag the slider button down to
decrease the volume.
Paging Groups
This feature is used to make an intercom announcement through the speakers of all of the member
phones. You can choose whether pages go only to extensions without active calls, or interrupt calls, as
might be needed during an emergency.
General Information and Options for Paging Groups
• To simplify the display, only the Label field is available. After you type a label, additional features
are available.
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