Additional Extensions - Cisco UC320W Administration Manual

Cisco small business unified communications
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Selecting Members for Shared Extensions
• Select Members: This button is available after you enter a label. Click this button to open or
close the Members section.
• To add a member: Check the box to add the user. Uncheck the box to remove the user.
Successfully added members appear with a green background. Errors are indicated by a red
background. Available Buttons indicates the buttons that are not currently used for Shared
Lines, Shared Extensions, or Additional Extensions. The new line button may displace a
previously configured feature button, such as a speed dial or Line Monitor.
• Select All: Click to select all users.
• Clear All: Click to de-select all users.
• To remove a user from the group: Uncheck the box next to the name. Unselected users appear
with a white background.
Note:
• The available buttons includes only phone buttons. This feature can be assigned only to a phone
button, not to a side car button.
• The list includes all users. If a user does not have an assigned phone, has an FXS phone, or
does not have enough phone buttons available, the background is gray. If you previously
configured a shared extension including a user and then the phone assignment was removed,
the background appears red.
• To configure users, see the Users page. To assign phones to users, see the Assign Phones
page. Then return to this page to assign membership.

Additional Extensions

By default, each user has one personal extension. You
can use the Configuration > Extension Buttons >
Additional Extensions page to create additional
personal extensions for users.
General Information and Options for
Additional Extensions
• To create the first additional extension:
Choose the user, and then enter the settings.
The additional extension will be added to this
phone, if phone buttons are available. (See the
Phone Buttons page.)
• After choosing a user, either complete the entry
or delete it. An incomplete entry produces an error, indicated by a red X in the navigation tree.
• To remove an additional extension: Click the delete button (X) for the extension that you want
to remove.
• Additional extension buttons take priority over programmable feature buttons. If you add an
additional extension after configuring a user's phone buttons, all buttons will shift down on the
phone. If the button limit is exceeded, the lowest programmable feature button is displaced.
Settings for Additional Extensions
• Create an Additional Extension: Click this button to create an additional extension. Then
choose a user and enter the settings, as described below.
• Additional Extension: Choose the user who will have this extension.
• Additional Extension Settings: This button is available after you choose a user. Click this
button to open this section. To close this section, click the button again.
• Extension: Keep the default extension number or enter a unique number that complies with the
extension settings on the Internal Dialing page. Tip: A quick way to enter a new extension
number is to click the phone icon next to this field.
• Number of Buttons/Calls: Click the + or - button to increase or decrease the number of buttons
to assign to this extension. Each button supports two concurrent calls.
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