Cisco UC320W Administration Manual page 27

Cisco small business unified communications
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• The shared line button indicates the status of the line.
Unlit: Idle.
Green (steady): Connected to a call on this phone.
Green (flashing): Holding a call on this phone. To resume the call, press the phone button.
Orange (flashing): Ringing.
Red (steady): Connected to a call on another phone.
Red (flashing): Holding a call on another phone. To pick up the call, press the line button.
Orange (steady): There is an error. Contact your phone administrator for assistance.
• Shared FXO Line buttons take priority over programmable feature buttons. If you add a Shared
FXO Line after configuring a user's phone buttons, all buttons will shift down on the phone. If the
button limit is exceeded, the lowest programmable feature button is displaced.
• A Shared FXO Line is not used for station-to-station calling within your phone system. It is used
for inbound and outbound calls on the specified FXO trunk.
General Information and Options for Shared Lines
• To simplify the display, only the Label field is available when you first view this page. After you
type a label, additional features are available.
• Label: Enter a description, for your reference in the configuration utility. After entering a label,
either complete the entry or delete it. An incomplete entry produces an error, indicated by a red
X in the navigation tree.
• Create a Shared FXO Line: Click this button to create a new Shared FXO Line. Then type a
Label, enter the settings, and choose a member.
• To remove a Shared FXO Line: Click the delete button (X) for the Shared FXO Line that you
want to remove.
Settings for Shared FXO Lines
• Shared FXO Line Settings: This button is available after you enter a label. Click this button to
open or close the Settings section.
• To assign or unassign an FXO trunk: To assign an FXO trunk to a Shared FXO Line, use your
mouse to drag the trunk from the Available FXO Trunks list to the Assigned FXO Trunks list. An
icon appears in the Available FXO Trunks list to indicate that the trunk is assigned to the
specified Shared FXO Line. To unassign an FXO trunk, drag it from the Assigned FXO Trunks
list to the Available FXO Trunks list.
Note: If needed, you can use the Show assigned FXO trunks. box to show the assigned FXO trunks in
the Available FXO Trunks list. Check the box to show the assigned FXO trunks, or uncheck the box to
show only the unassigned FXO trunks.
• To move an FXO trunk to a different Shared FXO Line: Click the Move button, and then either
choose a shared line from the list, or click New Shared FXO Line. Note: The New Shared FXO
Line option is available only if there are remaining Assigned FXO Trunks.
• Night Route: Available only if you enabled Day/Night call routing on the Day/Night Features
page. Choose a destination for inbound calls when the system is in Night mode. Calls will be
forwarded immediately to the specified destination.
• Shared Voicemail Box: Check this box to create a voicemail box for this Shared FXO Line. The
mailbox number is displayed. The default mailbox password is 12345. Uncheck this box if
voicemail is not required. You can edit the mailbox number, if needed. Any user can leave a
message in this voicemail box by dialing the voicemail access digit (default 7) and the mailbox
number, as shown on the screen. To retrieve messages for this Shared FXO Line, a user can
dial the Voicemail Pilot extension number and enter the mailbox number (without the 7) and the
password. The line button on the phone will display an envelope icon to indicate new messages.
Note: The system allows up to 25 voicemail boxes for primary personal extensions and 15 voicemail
boxes for additional extensions and group extensions. Each voicemail box can store up to 30 minutes of
messages.
• Include in outbound dialing: Check this box if you want to include the specified FXO trunk in
the pool of lines that can be seized for outbound calls by all users. Uncheck this box if you want
allow the specified FXO trunk to be used only when someone presses this Shared FXO Line
button. If you uncheck this box, ensure that at least one FXO trunk is unassigned and remains
available for outbound calling by other users.
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