Music - Cisco UC320W Administration Manual

Note: By default, 0 is the extension number for the Auto Attendant. However, you can assign a different
number to the AA and use 0 for other purposes. For example, you could change the AA extension to
300, and use the Users page to assign 0 to your receptionist.
• Auto Attendant Extension: Enter an extension number that users can dial to reach the Auto
Attendant.
• Auto Attendant Prompt Recorder Extension: Enter an extension number that users can dial to
reach the System Configuration tool to record prompts for the Auto Attendant.
• Voicemail Pilot Extension: Enter an extension number that users can dial to reach the
Voicemail Pilot for access to the voicemail system.
• External Paging Extension: If an external speaker system is connected to the Line Out port,
enter an extension number that users can dial to initiate an announcement through the speaker.
• Music Extension: Enter an extension number that users can dial to hear the music that is
configured for music on hold and/or call park.

Music

Use the Configuration > Telephony > Music page to
choose the music source and to enable music for held
calls and parked calls. Also set the extension that can
be dialed to listen to the music.
Note: Refer to the on-screen illustration for the location
of the LINE IN port, where you can connect an external
music source. You can position your mouse pointer
over the pointer icon to view the picture at a larger size.
• Internal: Use the internal music server for any
music feature that is enabled. A standard music
file is stored on the device for this purpose.
• External: Use an external music server for any
music feature that is enabled. You can connect
a music player to the LINE IN port for this purpose. If you select this option but a music source is
not detected, the system will fail over to the internal music source.
• Play music for calls on hold: Check this box to play music for calls that are placed on hold.
Uncheck the box to disable this feature.
• Play music for parked calls: Check the box to play music for calls that are parked using the Call
Park feature. Uncheck the box to disable this feature.
• Play music over External Paging: Check the box to enable an external music source to be
played over an external speaker. This feature requires having an external music source
connected to the Line In port of the Cisco UC320W, and an external speaker connected to the
Line Out port.
• Extension to listen to music: Keep the default number or enter an extension number that users
can dial from an IP phone to listen to the music. Extension numbers must be unique and must
comply with the rules entered on the Internal Dialing page. An error message appears if you
enter an invalid or duplicate extension number. Tip: A quick way to enter a valid extension
number is to click the phone icon next to the extension number field.
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