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Video Calls
Edit the Call Rate, then Place the Call
1
Make sure Call is selected (the leftmost icon
along the bottom of the screen) and press
OK on the remote control or press the
green Call button on the remote control.
4
Use the Cursor keys on the remote control
to navigate to the More field ( ... ) and press
OK.
D15097.22 Cisco TelePresence SX10, SX20 User Guide APRIL 2020
All contents © 2020 Cisco Systems, Inc. All rights reserved
2
Use the Cursor keys on the remote control
to navigate between Favorites, Recents and
Directory and then down in one of the lists.
5
Move down to Custom call and press OK.
3
Once an entry has been located, press OK
on the remote control to invoke the Call
menu.
6
Use the Cursor keys as required and
press the green Call button on the remote
control to place the call.
About Call Rate
Call rate is the term used to express
the amount of bandwidth allocated
to the call. It's measured in kbps
(kilobits per second).
The higher the call rate is, the better
the quality is, but on the expense of
higher bandwidth consumption.
The device comes with a default
call rate. This is normally set by
your video support team. Under
normal conditions the call rate
is adjusted automatically by the
device, whenever needed. This is
done to avoid choking the video call
when you try to call someone at a
higher rate than their device and
connection support.
If the automatic call rate setting fails,
you can also do this manually as a
last resort.
Call rate cannot be changed during
a call, but you may change it just
before you place a call, as shown at
left.
10
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