Users/Phones; Users - Cisco UC320W Administration Manual

Users/Phones

In Users/Phones section of the Configuration module, you add the users and assign the phones.

Users

Use the Configuration > Users/Phones > Users page to
enter the names of the users, to assign extension
numbers, and to enable voicemail, if needed. You can
enter the data directly into the fields, type the data in a
pop-up window, or import a structured list of users from
a CSV (comma-separated values) file.
General Information and Options
• To simplify the display, only the First Name and
Last Name fields appear when you first view
this page. After you type the name, additional
features appear. A first name or a last name is
required. Either complete the entry or delete it;
an incomplete entry produces an error,
indicated by a red X in the navigation tree.
• You must create at least one user. You can have up to 25 users. Note: Only 24 phones, including
all enabled Cisco SPA8800 FXS ports, may be licensed to the Cisco UC320W. The built-in FXS
port on the Cisco UC320W does not count towards this license limit.
• Create a user entry for each phone that you want to enable. For an unstaffed phone, enter a
description such as Lobby in the First Name or Last Name field.
• The system allows up to 25 voicemail boxes for primary personal extensions and 15 voicemail
boxes for additional extensions and group extensions. Each voicemail box can store up to 30
minutes of messages.
• If you enable voicemail, inform the users that the default voicemail password is 12345.
Settings for User Records
The page automatically displays a blank user record. Enter the information, as described below.
• First Name: Enter the given name, as you want it to appear in the on the phone menu and in the
caller ID for internal calls. Either a first name or a last name is required.
• Last Name: Enter the surname, as you want it to appear in the Corporate Directory on the phone
menu and in the caller ID for internal calls. Either a first name or a last name is required.
• Extension: Keep the default extension number or enter a unique number that complies with the
extension settings on the Internal Dialing page. Tip: A quick way to enter a new extension
number is to click the phone icon next to this field.
Note: If a user needs a one-digit extension number, such as 0, verify that your Internal Dialing
settings allow the digit to be used this way. Then simply enter the digit in the Extension field.
• Voicemail: Check the box to create a voicemail box for this user. Uncheck the box if voicemail is
not required. The voicemail box number is the same as the extension number. The default
password is 12345. A user can check for voicemail messages by pressing the Messages button
on the phone.
• Create a User: Click this button to create a new user.
• To remove a user: Click the delete button (X) for the user that you want to remove.
Other Data Entry Options
• To quickly add names from a list: Click the clipboard icon to open a pop-up window where you
can either paste or type a list of users. Include the following information for each user, in the
following order: first name, last name, extension number, and voicemail preference (enter true or
false). Either a first name or a last name is required. See the Notes below.
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