Cisco UC320W Administration Manual page 29

Note: The shared extension button indicates the status of the extension.
• Unlit: Idle.
• Green (steady): Connected to a call on this phone. Note: The shared extension doesn't
show as in use when placing a call through the Shared FXO Line.
• Green (flashing): Holding a call on this phone. To resume the call, press the phone
button.
• Orange (flashing): Ringing.
• Red (steady): Connected to a call on another phone.
• Red (flashing): Holding a call on another phone. To pick up the call, press the line
button.
• Orange (steady): There is an error. Contact your phone administrator for assistance.
• Shared extension buttons take priority over programmable feature buttons. If you add a shared
extension after configuring a user's phone buttons, all buttons will shift down on the phone. If the
button limit is exceeded, the lowest programmable feature button is displaced.
General Information and Options for Shared Extensions
• To simplify the display, only the Label field is available when you first view this page. After you
type a label, additional features become available.
• After entering a label, either complete the entry or delete it. An incomplete entry produces an
error, indicated by a red X in the navigation tree.
• To create the first shared extension: Enter a label. Then enter the settings and select the
members.
• Create a Shared Extension: Click this button to create a new shared extension. Then type a
label, enter the settings, and select the members.
• To remove a shared extension: Click the delete button (X) for the shared extension that you
want to remove.
Shared Extension Settings
• Shared Extension Settings: This button is available after you enter a label. Click the button to
open or close the Settings section.
• Label: Enter a name, which will identify this extension on the line button, in the Directory, and in
the configuration utility.
• Extension: Enter an extension number for the shared extension. Extension numbers must be
unique and must comply with the rules entered on the Internal Dialing page. An error message
appears if you enter an invalid or duplicate extension number. Tip: A quick way to enter a valid
extension number is to click the phone icon next to the extension number field.
• Number of Buttons/Calls: Click the + or - button to increase or decrease the number of buttons
to assign to this extension. Either the + or the - may be unavailable, depending on the number of
phone buttons. Up to four buttons can be used.
• Shared Voicemail Box: Check this box to create a voicemail box for this extension. The mailbox
number is the same as the extension number. The default mailbox password is 12345. Uncheck
this box if voicemail is not required. To retrieve messages for this shared extension, a user can
dial the Voicemail Pilot extension number and enter the mailbox number and the password. The
line button on the phone will display an envelope icon to indicate new messages.
Note: The system allows up to 25 voicemail boxes for primary personal extensions and 15 voicemail
boxes for additional extensions and group extensions. Each voicemail box can store up to 30 minutes of
messages.
• If busy or no answer, forward to: Available after you apply the initial configuration. During the
initial setup, you can set call forwarding on the Call Forwarding page. Use the first drop-down list
to choose a destination for an unanswered call. Use the second drop-down list to specify the
timeout period in seconds. If you enabled a Day/Night schedule for Call Forwarding on the
Day/Night Features page, you can specify a different destination for night. At night, call
forwarding is immediate. Note: If you choose None for the destination, the timeout setting is
unavailable. The phone rings until the caller disconnects or the phone is answered.
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