Technical Support; Returns - GE SBC330 3U VPX Hardware Reference Manual

1.8 Technical Support

1.9 Returns

Publication No. SBC330-0HH/3
For technical assistance please register support requests using the Technical
Support Request Form available through the GE Intelligent Platforms (GEIP) web
site at:
LINK
http://defense.ge-ip.com/support/embeddedsupport/locator
Your query will be logged on the Technical Support database and allocated a
unique Service Request (SR) number for use in future correspondence.
Alternatively, you may also contact GEIPʹs Technical Support via:
LINK
support .towcester.ip@ge.com
TELEPHONE
+44 (0) 1327 322760
If you need to return a product, there is a Return Materials Authorization (RMA)
request form that can be printed out and filled in, available via the web site
Repairs page.
LINK
http://defense.ge-ip.com/support/embeddedsupport/rmalocator
Follow the "Download RMA Request Form (Word Doc)" hyperlink under "DSP,
SBCs, Multiprocessors and Graphics (Formerly Radstone)".
Please do not return products without first contacting the GEIP Repairs facility.
Introduction 13