Configuring Shared Line Appearance - Cisco Small Business SPA509G Administration Manual

Configuring Lines and Extensions
Configuring Lines
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Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Configuring Shared Line Appearance

After configuring the line and choosing shared in the Shared Call Appearance
field, perform the following steps:
Click the Ext <number> tab of the extension that is shared (do not use Ext 1).
Under General, in the Line Enable field, choose yes.
Under Share Line Appearance, in the Share Ext field, select shared. If you set this
extension to private (not shared), the extension does not share calls, regardless of
the Share Call Appearance setting on the Phone tab. If you set this extension to
shared, calls follow the Share Call Appearance setting on the Phone tab. On the
Cisco SPA50XG phones that have line buttons, a hollow telephone icon is
displayed next to the shared line button. For the Cisco SPA525G/525G2, a
telephone icon is displayed.
In the Shared User ID field, enter the user ID (name) of the phone with the
extension that is being shared.
(Optional) In the Subscription Expires field, enter the number of seconds before
the SIP subscription expires. Before the subscription expiration, the phone gets
NOTIFY messages from the SIP server on the status of the shared phone
extension. The default is 60 seconds.
Under Proxy and Registration, in the Proxy field, enter the IP address of the proxy
server (for example, the IP address of the Cisco SPA 9000).
Under Subscriber Information, enter a Display Name and User ID (extension
number) for the shared extension. These are shown on the phone screen.
(Optional) In the Phone tab, under Miscellaneous Line Key Settings, you can
configure line mapping. Each LED (line/extension) can hold two calls. You can
assign an extension to two LEDs. The first call always causes the assigned LED to
flash. Choose one of the following:
• Vertical first—The next LED on the phone flashes with the second incoming
call.
• Horizontal first—The same LED to flashes with the second incoming call.
(Optional) Under SCA Barge-In Enable, choose yes to allow users sharing call
appearances to take over the call on a shared line.
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