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Cisco Phone USER GUIDE Cisco Small Business Cisco SPA300 Series and SPA500 Series IP Phones Phone Models: SPA303, SPA504G, SPA508G, SPA509G. Cisco Video "How to use Cisco IP Phones." http://www.cisco.com/assets/sol/sb/504SBC/index.html...
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Phone Components of Cisco SPA303 and Cisco SPA500 Series Models Handset and Speaker Audio devices used to place and answer calls. Message Waiting Indicates the status of your voice mail box. Indicator • Unlit: You have no new messages, or your voice mail box is not configured.
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Additional Line/ (for Cisco SPA509G) Feature Buttons Perform specified tasks, as configured by your phone administrator. The color indicates the status. Paper labels are provided. Navigation Button Moves the cursor left, right, up, or down through the items on the screen.
Using Softkeys to Handle Calls Softkeys are dynamic buttons that appear on the phone screen to provide access to special functions for the current task or the selected menu. Four Softkeys can be displayed at one time. When additional options are available, a right-arrow icon (>) or left-arrow icon (<) appears at the right or left end of the softkey area.
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When you have an active call and a held call on your phone, press this Conflx or Conf softkey to create a conference for these calls. If you have multiple calls on hold, you will be prompted to choose a held call by pressing the line button.
To open the menu, press Selecting a menu 1. Press the up-arrow or down-arrow navigation button to scroll to a option by scrolling menu option. 2. Press . Alternatively, on the Cisco SPA525G/G2, press the Center Select button.
Redialing a number All models except Press . (Optionally, choose an audio device first.) Cisco SPA301 and Cisco SPA501G 1. Lift the handset, press , or press a line Cisco SPA301 and Cisco button (if applicable).
On Cisco SPA50xG models (except Cisco SPA501G and SPA502G), the information for the active call appears in the main area of the screen. The information for the held call appears in a black bar at the top of the screen.
• SPA303 and SPA50xG models: The information for the active call appears in the main area of the screen, and the status is Connected. The information for the held call appears in a black bar at the top of the screen.
Transferring a call 1. During an active call, press . The call is placed after announcing it on hold and a new line is opened to dial the number. 2. Enter the extension or phone number. 3. When the other party answers, announce the call, and then press Note: You can press the softkey any time after the other phone starts ringing.
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1. Press Not Disturb by using the 2. Select Preferences. Setup menu 3. Scroll to Do Not Disturb, and then press Cisco SPA50xG models 4. Press to select Yes (DND is enabled) or No (DND is disabled). 5. Press and then press 6.