Troubleshooting Presentation Devices - Cisco 3000 Use & Care Manual

Chapter 9 First-Time Setup
If the input image is displaying correctly, you should see an image projected on the projection surface.
If the image is out of focus or is too small, use the projector focus ring to focus the image and use the
Step 17
zoom lever to create the largest possible image.
Click Stop in Cisco TelePresence System Administration to remove the test pattern and complete the
Step 18
projector test.

Troubleshooting Presentation Devices

Use
Table 9-5
Problem
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
OL-14521-01
Table 9-5 to troubleshoot problems with presentation devices.
Troubleshooting Chart for Presentation Device Problems
Possible Cause
Projector power switch is off.
Power cable is not connected.
Video cable connector is not
connected to the projector or to
the primary codec.
Projector is set up to receive PC
input instead of input from its
video cable connector.
Object is blocking the path of the
projector.
Video cable connector is not
securely seated in the projector.
Video cable connector is not
securely seated in the primary
codec.
Setting Up CTS Components
Possible Solution
Check projector power switch.
Switch the projector on/off
rocker switch to the ON position.
Check to see if the LED on the
top of the projector is
illuminated; it can be either
green or yellow. If the LED light
is not illuminated, make sure that
the power cable is plugged in.
Check that the video cable
connector is plugged into the
projector and into the correct
connector on the primary codec.
Contact Cisco technical support
if you are certain that the cabling
is correct and power is applied to
the system but no image is
displayed.
Use the projector remote control
to configure the projector for HD
video input. If your system
includes an Auxiliary Control
Unit, click Set Projector
Defaults.
Remove any objects blocking the
projector lens.
Seat the video cable connector
securely.
Seat the video cable connector
securely.
Cisco TelePresence System 3000
9-25