Cisco 3000 Use & Care Manual page 166

Setting Up CTS Components
Troubleshooting Displays
Use Table 9-1
Table 9-1
Problem
Cisco TelePresence 3000/3200
only
Power-on test indicates the
displays turn on in the
wrong sequence. The
normal power on sequence
is the left, center, then right
display screen.
No image.
No image.
No image.
Cisco TelePresence System 3000
9-6
to troubleshoot problems with the images on the displays.
Troubleshooting Chart for Display Problems
Possible Cause
Video cable is not connected to its
corresponding codec connector.
Ethernet cable from secondary
codec is not plugged into the
correct port on the primary codec.
Power cable is not plugged in.
Power switch on the back of the
display is off.
The display has no image when
you are between calls.
Video cable is not connected.
Chapter 9 First-Time Setup
Action
Check that the cable from each
display is plugged into the correct
connector on its corresponding
codec.
Plug the video-to-video cable into
the display connector on the
correct codec, as follows.
Plug the center display into the
•
primary codec.
Plug the participant's left
•
display into the left secondary
codec.
Plug the participant's right
•
display into the right
secondary codec.
Check power connections and
switches on each display.
No image expected. Enable a
display test from the Web user
interface to place the displays in
test mode.
(CTS-1000 only) Check that the
LED is lit at the bottom front of
each display and is either green or
amber.
Contact Cisco technical support if
you are certain that the cabling is
correct and power is applied to the
system, but no image is seen on the
display.
OL-14521-01