Troubleshooting Presentation Devices - Cisco 3200 Use And Care Manual

Setting Up CTS Components
Leave the projector in this state. When the video signal is turned off or disconnected, the projector will
go black for 30 seconds. Then it will count down for 5 minutes and then turn off the lamp.
If a video signal is applied during this 5 minute and 30 second countdown the video will reappear
immediately. If the countdown completes, the projector goes into a cooldown mode which will ignore a
video signal for 30 seconds. It will then stay in a standby mode and will power back up when a video
signal is connected. It will take 15 seconds for the projector to light back up.
To check either VGA or document camera input, perform the following steps:
Step 8
a.
b.
If the input image is displaying correctly, you should see an image projected on the projection surface.
Step 9 If the image is out of focus or is too small, use the projector focus ring to focus the image and use the
zoom lever to create the largest possible image.
Step 10 Click Stop in Cisco TelePresence System Administration to remove the test pattern and complete the
projector test.

Troubleshooting Presentation Devices

Use
Table 10-5
Problem
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
Cisco TelePresence System 3200
10-22
Click Presentation Devices on the Hardware Setup window.
Perform one of the following steps to test the video input:
Click the VGA radio button to test input from a VGA device
•
Click the Document camera radio button to test input from the document camera
•
Table 10-5 to troubleshoot problems with presentation devices.
Troubleshooting Chart for Presentation Device Problems
Possible Cause
Projector power switch is off.
Power cable is not connected.
HD Video cable is not connected
to the projector or to the primary
codec.
Chapter 10 First-Time Setup
Possible Solution
Check projector power switch.
Switch the projector on/off
rocker switch to the ON position.
Check to see if the LED on the
top of the projector is
illuminated; it can be either
green or yellow. If the LED light
is not illuminated, make sure that
the power cable is plugged in.
Check that the HD Video cable is
plugged into the projector and
into the correct connector on the
primary codec.
Contact Cisco technical support
if you are certain that the cabling
is correct and power is applied to
the system but no image is
displayed.
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