Error Messages - Dell H815DW User Manual

Status-Code What you can do
093-922 Open the front cover, and pull out the toner cartridge. Shake it five or six times, and reinstall it. For more
information about replacing the toner cartridge, see "Replacing the Toner Cartridge."
093-933 Remove the used toner cartridge, and install a new cartridge. For more information about replacing the
toner cartridge, see "Replacing the Toner Cartridge."
093-963 Remove the unsupported toner cartridge, and install a supported toner cartridge. For more information
about installing the toner cartridge, see "Replacing the Toner Cartridge."
093-973 Make sure that the toner cartridge is fully installed. For more information about installing the toner
cartridge, see "Replacing the Toner Cartridge."
116-722 Tap Close
destination computer, and then try scanning again. Contact your system administrator.
142-700 Do not start another print job until the warning message disappears.
193-700 When the genuine toner cartridge is installed, change the Non-Dell Toner setting to disable using the Dell
Printer Configuration Web Tool or the Tool Box.

Error Messages

Message
Cannot access the LDAP address
book. Consult your network
administrator if this error persists.
Cannot access the LDAP address
book. The LDAPS server certificate
is not correct.
Cannot access the LDAP address
book. The LDAPS SSL/TLS client
certificate is not set.
Cannot access the LDAP address
book. The server names of LDAPS
and the SSL/TLS certificate do not
match.
Cannot access the LDAP address
book. The time settings of the
printer and the Kerberos server do
not match.
Cannot connect to server. Check the
server settings.
432
Understanding Printer Messages
for the printer to recover. Check the Web Services on Devices (WSD) scan address and the
Cause
The printer fails to authenticate against an
authentication server.
An SSL/TLS authentication error on
connection to the LDAP server; an SSL/TLS
authentication internal error occurs.
An SSL/TLS authentication error on
connection to the LDAP server; the server
certificate data is incorrect.
An SSL/TLS authentication error on
connection to the LDAP server; the LDAP
server cannot acquire an SSL/TLS client
certificate.
An SSL/TLS authentication error on
connection to the LDAP server; the server
certificate for the LDAP server is not yet
valid or has expired.
An SSL/TLS authentication error on
connection to the LDAP server; the LDAP
server name does not match the certificate.
The printer and the Kerberos server clocks
have a time difference that exceeds the
Kerberos server clock skew value.
The specified server settings such as IP
address and realm/domain name are
incorrect.
Action
Check the server settings. If the error
persists, consult your network administrator.
If the error persists, consult your network
administrator.
Check the root certificate of the LDAP
server SSL/TLS certificate on the printer.
Check that an SSL/TLS client certificate is
correctly imported into the printer.
Change to a valid LDAP server SSL/TLS
certificate.
Set the LDAP server address on the printer
to match the address on the LDAP server
SSL/TLS certificate.
Check that the printer and the Kerberos
server clocks have the correct time.
Make sure that the correct IP address/host
name, port number, realm/domain name,
and search directory root are specified in IP
Address / Host Name & Port, Domain
Name, and Search Directory Root on the
Dell Printer Configuration Web Tool. (See
"Kerberos Server" and "LDAP Server.")