Error Messages - Dell C2665dnf User Manual

Error-Code What you can do
093-973 Make sure that the black toner cartridge is fully installed. For more information about installing the toner
cartridge, see "Replacing the Toner Cartridges."
094-422 Remove the used transfer belt unit, and install a new transfer belt unit. For more information about
replacing the transfer belt unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
094-910 Make sure that the transfer belt unit is fully installed. For more information about installing the transfer belt
unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller."
094-911 Remove the used transfer belt unit, and install a new transfer belt unit. For more information about
replacing the transfer belt unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
116-722 Tap Close
then try scanning again. Contact your system administrator.
193-700 When genuine toner cartridges are installed, change the Non-Dell Toner setting to disable using the Dell
Printer Configuration Web Tool or the Tool Box.

Error Messages

Message
Cannot access the LDAP address
book. Consult your network
administrator if this error persists.
Cannot access the LDAP address
book. The LDAPS server certificate
is not correct.
Cannot access the LDAP address
book. The LDAPS SSL client
certificate is not set.
Cannot access the LDAP address
book. The server names of LDAPS
and the SSL certificate do not
match.
Cannot access the LDAP address
book. The time settings of the
printer and the Kerberos server do
not match.
Cannot connect to server. Check the The specified server settings such as IP
server settings.
for the printer to recover. Check the WSD scan address and the destination computer, and
Cause
The printer fails to authenticate against an
authentication server.
An SSL authentication error on connection If the error persists, consult your network
to the LDAP server; an SSL authentication
internal error occurs.
An SSL authentication error on connection Check the root certificate of the LDAP
to the LDAP server; the server certificate
data is incorrect.
An SSL authentication error on connection Check that an SSL client certificate is
to the LDAP server; the LDAP server cannot correctly imported into the printer.
acquire an SSL client certificate.
An SSL authentication error on connection Change to a valid LDAP server SSL
to the LDAP server; the server certificate for certificate.
the LDAP server is not yet valid or has
expired.
An SSL authentication error on connection Set the LDAP server address on the printer
to the LDAP server; the LDAP server name to match the address on the LDAP server
does not match the certificate.
The printer and the Kerberos server clocks
have a time difference that exceeds the
Kerberos server clock skew value.
address and realm/domain name are
incorrect.
The LDAP or Kerberos version on the server Consult your network administrator.
is not compatible with the printer.
Action
Check the server settings. If the error
persists, consult your network administrator.
administrator.
server SSL certificate on the printer.
SSL certificate.
Check that the printer and the Kerberos
server clocks have the correct time.
Make sure that the correct IP address/host
name, port number, realm/domain name,
and search directory root are specified in IP
Address / Host Name & Port, Domain
Name, and Search Directory Root on the
Dell Printer Configuration Web Tool. (See
"Kerberos Server" and "LDAP Server.")
Understanding Printer Messages
457