Dell H815DW User Manual page 504

Action
3
Disable the Toner Saver in the printer driver.
On the Others tab, ensure that Off is selected in the Toner Saver
a
drop-down menu.
Does this solve your problem?
4
The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
On the General tab, change the Paper Type setting.
a
Does this solve your problem?
5 Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
6
Ensure the transfer unit is correctly installed.
Does this solve your problem?
7 Stir the developer in the drum cartridge.
Press the (Information) button and tap the
a
Admin Settings
.
Developer
After you stir the developer in the drum cartridge, print a Demo Page
b
from Report/List
Does this solve your problem?
8 Clean the toner in the drum cartridge.
Press the (Information) button and tap the
a
Admin Settings
.
Refresh
NOTE:
Toner Refresh feature uses the toner, and shorten the
life of the toner cartridge and the drum cartridge.
After you refresh the toner in the drum cartridge, print a Demo Page
b
from
Report/List
Does this solve your problem?
9 Replace the drum cartridge.
Replace the drum cartridge. See "Replacing the Drum Cartridge."
a
After you replace the drum cartridge, click Reports on the Printer
b
Setting Reports tab.
Click Demo Page.
c
Does this solve your problem?
504
Troubleshooting Guide
Tools
 
Maintenance Clean
.
Tools
 
Maintenance Toner
.
Yes
The task is complete.
The task is complete.
The task is complete.
The task is complete.
The task is complete.
tab  tap
The task is complete.
tab  tap
The task is complete.
No
Go to action 4.
Go to action 5.
Go to action 6.
Go to action 7.
Go to action 8.
Go to action 9.
Contact Dell.