Network; Video - Huawei TE30 User Manual

HUAWEI TE30 Videoconferencing Endpoint
User Guide
Problem
The records of the
local address book
cannot be exported.

12.2 Network

Table 12-2
Table 12-2 Methods for troubleshooting common network problems
Problem
When you attempt to
use Telnet to access
the TE30, a message
is displayed to
indicate that the
number of
connections to the
TE30 has reached
the limit.

12.3 Video

Table 12-3
Issue 01 (2013-03-27)
Possible Cause
The pop-up blocker is enabled
on your browser.
lists the troubleshooting methods for problems that may arise on the network.
Possible Cause
The number of connections to
the TE30 has reached 7.
If the interval between two
connection attempts is less than
10 minutes, the TE30 counts
these two attempts as separate
connections. When such
connection attempts are
frequent, the connection limit,
which is 7, is easily reached.
For example, when network
faults are rectified immediately
after they occur, Telnet
connections are reestablished
while the Telnet resources
remain occupied.
lists the troubleshooting methods for video problems.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
12 Troubleshooting
Solution
l If Internet Explorer is used: On
the Internet Explorer menu bar,
choose Tools > Pop-up
Blocker > Turn Off Pop-up
Blocker.
l If the Firefox is used: Choose
Tools > Options. On the
General tab, select Show the
Downloads window when
downloading a file. On the
Privacy tab, select Accept
cookies from sites. Then click
OK to save the settings.
Solution
Disconnect some Telnet
connections.
If no data is transmitted through a
Telnet connection for 10 minutes,
the connection breaks
automatically. Wait 10 minutes or
longer to allow some Telnet
connections to break, before you try
to access the TE30 by Telnet.
103